please help me

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jim13, Oct 13, 2012.

  1. jim13 macrumors newbie

    Joined:
    Oct 13, 2012
    #1
    i was updating my iphone4 when a window popped up adn said it couldnt be updated due to an unknown error. Now my phoine is stuck on the updating screen. I can not turn it off or do anything. It is frozen so to say
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Follow this guide to put your phone in recovery mode and reinstall the FW update.
     
  3. Brad02 macrumors regular

    Joined:
    Apr 8, 2011
    #3
    +1 on Recovery or DFU mode restore.

    Also if that doesn't work try it on another computer. We will need more detail to assist further to rule out some things. Have you used Tiny umbrella or anything that would cause your Hosts file to have apple activation servers blocked?
     

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