Please help... memory error

seadragon

Contributor
Original poster
Mar 10, 2009
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Hi guys,

I have a 2009 Mac Pro with 12 GB of Apple installed RAM. It's been running fine overall, but last night I ran into a memory problem. I have 6 x 2 GB sticks installed in slots 1,2,3,5,6,7.

I started up the MP and a memory configuration adviser screen came up and said the memory sticks were not in the correct order. The computer only showed 10 GB or RAM in the About menu. I then clicked on More Info and it showed memory slot 7 was empty.

So, I restarted again with the same results.

I restarted a 3rd time and this time the memory adviser came up again and said that all memory was installed correctly. I then had the full 12 GB showing up.

I ran Apple Tech Tool deluxe and it's quick memory test said it passed.

Has anyone run into this problem? Again, this is Apple RAM that was pre-installed by Apple. I recently applied the 10.0.3 update if that has any bearing.

Thanks for any help/advice.
 

seadragon

Contributor
Original poster
Mar 10, 2009
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Thanks for that link SilentPanda!

I'll try reseating the RAM as you suggest. Just strange that it started doing this after 9 months.
 

seadragon

Contributor
Original poster
Mar 10, 2009
1,449
1,552
Just a quick update...

It looks like one of the sticks of RAM is going bad. The problem usually only happens when the computer is first started up. If I restart again, the RAM gets recognized.

I swapped the stick from slot 7 to slot 1 and then slot 1 started showing the RAM as missing. So its definitely the stick. I'll have to figure out how to get the warranty replacement done now.