Hi, In early August, I bought a Macbook Pro 15", IPOD and a printer. I got $100 off immediately and bought the other items solely because of the rebates that were included, $169 off the IPOD and $100 off the printer. I went online and filled out two separate forms for the rebates same day I received the computer, which was the last item to be received. I then mailed in all the upcs and have a postmark. My problem...I did not eceive any word from mac about my rebates for 3 months then I called them today. They say they have no record on me filling out the rebates or me sending in the upcs. They say they are having troubles with these promos, and I am sure all my stuff has been lost due to their fault. I have copies of all upcs and the postmark. I am calling the customer service tomorrow, as the rebate people cant do anything for me. Can anyone help me with some advice on how to deal with these people? Should I dispute this with my credit card? Thanks.