Please help, or I'm throwing my iPhone out of the window

[profmjh]

I have an iPhone 7+. I'm from the UK. I'm with EE. I paid money for 120 USA roaming minutes. I got a text in the UK from EE before I left saying it was all set up.

I just arrived in the USA and no matter what I do I get No Service.

I am going to attack this thing with a claw hammer if someone can't help me.

 

[jetsam]

What US carrier is EE partnered with?

Where are you?

Have you tried a Network reset?

 

[profmjh]

I'm guessing T Mobile. I'm in Boston. I can see all kinds of networks when I deselect automatic selection.

How do I do a network reset? Will it mess everything up?

 

[jetsam]

If you can force AT&T, that would probably be a better choice than T-Mobile. AT&T roams on EE in the UK, so I would assume reciprocity here.

Network reset will erase all your network (e.g., Wi-Fi) passwords, but otherwise do no harm.

I assume you've power cycled your phone, right?

I'm 25 miles north of Boston, just as a point of information.

 

[profmjh]

Did a network reset. No change. What's power cycling?

 

[jetsam]

Turn phone off, turn back on.

 

[profmjh]

Oh. Yes. Done that half a dozen times. Phone is going out of the window now.

 

[jetsam]

Power down, remove SIM, re-insert SIM, Power back up.

 

[jetsam]

. I can see all kinds of networks when I deselect automatic selection

I’ve been thinking about this statement. If you see networks, but get “No Service”, then I think this is probably an EE provisioning issue, not an iPhone issue.

 

[OriginalAppleGuy]

I'm not sure UK phones work in Boston, MA. Might want to try another city. They are good at holding grudges. I was once there and commented negatively about the NE Patriots American Football team. Every time I enter the city, I get these looks.........and that was 10 years ago.

 

[profmjh]

Ugh. Turned out to be my fault. When I logged into my account online I discovered I had blocked myself from roaming in case my phone was ever stolen. I unblocked it and I got signal straight away.

 

[OriginalAppleGuy]

Ugh. Turned out to be my fault. When I logged into my account online I discovered I had blocked myself from roaming in case my phone was ever stolen. I unblocked it and I got signal straight away.

Happens to the best of us.

 

[Reno Raines]

I'm not sure UK phones work in Boston, MA. Might want to try another city. They are good at holding grudges. I was once there and commented negatively about the NE Patriots American Football team. Every time I enter the city, I get these looks.........and that was 10 years ago.

I am from Atlanta and after last years Super Bowl I don't think phones from Boston work here either

 

[jetsam]

Ugh. Turned out to be my fault. When I logged into my account online I discovered I had blocked myself from roaming in case my phone was ever stolen. I unblocked it and I got signal straight away.

Don't you have "Find my iPhone" enabled? If your phone is stolen, you can place it into "Lost Mode" and lock the phone totally.
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I am from Atlanta and after last years Super Bowl I don't think phones from Boston work here either

Best Super Bowl ever!!

 

[profmjh]

Yes, but they can take the SIM and put it another phone? Although my SIM has a password.

I had just listened to a news story about someone whose phone was stollen and thieves ran up thousands in charges and the phone company held him to them.

Anyhoo, lesson learned!