Please Help: Problem with cinema display :(

Discussion in 'Mac Accessories' started by zer0tails, Jul 31, 2008.

  1. zer0tails macrumors 65816

    zer0tails

    Joined:
    Mar 23, 2008
    Location:
    Canada
    #1
    Hi people, I hope you can help me out with some advice with what to do. I just bought a 30" cinema display and I should be happy but for some reason I am not.

    1. There is a red colored looking pixel in the top middle of the screen on a white background. It also appears when on a green background. not noticeable on other colors like black, red background. Is this dead or stuck?

    I've tried massaging it, tapping it, and stuff but it doesn't go away.

    Should I bring it back to the store and return it?

    it's hard to justify my decision when the screen has a problem.
     
  2. Velin macrumors 65816

    Velin

    Joined:
    Jul 23, 2008
    Location:
    Hearst Castle
    #2
  3. zer0tails thread starter macrumors 65816

    zer0tails

    Joined:
    Mar 23, 2008
    Location:
    Canada
    #3
    went to the apple store today. They exchanged it no questions asked. Didn't even bother opening up the old ACD to check for the dead pixel :eek:

    They let me test and inspect the new one before leaving the store. I expected some dead pixels on the side but it was flawless :D Can't believe my luck. I am a very happy guy right now.
     

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