Please help to upgrade from 10.4.11 to snow leopard

[pixelfixel]

Hello. I have a client that is having trouble using a web based email I set up for him (Open Xchange). I wasn't having the same problems on my end, so I asked what he was running. It is a macbook 2.16ghz from mid 2007 and he's running 10.4.11.

I would like to upgrade him to snow leopard, but I'm having a hard time trying to find it. I found an upgrade on download.com but not sure it will work since I believe it requires leopard which is another one I can't find. I tried the apple site with no luck and I would feel better getting it from them since I'm doing this to someone else's computer.

Once I get it I read it's best to do a clean install, but for now if someone can tell me what's best I'd appreciate it. Do leopard then snow leopard or direct to snow leopard?

I have a copy of snow leopard myself, will that work?

Thanks!
Jim

2.16GHz MacBook mid 2007 white
(MB062LL/A)
cores : 2
L2 cache(per processor) 4 MB
Memory : 2 GB

 

[slomo86]

Hello. I have a client that is having trouble using a web based email I set up for him (Open Xchange). I wasn't having the same problems on my end, so I asked what he was running. It is a macbook 2.16ghz from mid 2007 and he's running 10.4.11.

I would like to upgrade him to snow leopard, but I'm having a hard time trying to find it. I found an upgrade on download.com but not sure it will work since I believe it requires leopard which is another one I can't find. I tried the apple site with no luck and I would feel better getting it from them since I'm doing this to someone else's computer.

Once I get it I read it's best to do a clean install, but for now if someone can tell me what's best I'd appreciate it. Do leopard then snow leopard or direct to snow leopard?

I have a copy of snow leopard myself, will that work?

Thanks!
Jim

2.16GHz MacBook mid 2007 white
(MB062LL/A)
cores : 2
L2 cache(per processor) 4 MB
Memory : 2 GB

If the copy of Snow Leopard you have is the disk that came with your computer it will not work. But if you bought the disk from apple or a retailer it will work.

You should be able to call Apple and order a Snow Leopard disk from them. Then do a clean install.

Hope this helps out.

Joe

 

[pixelfixel]

Thanks for your help Joe-