Please Help with iTunes 10.7 update - New to Mac OS

Discussion in 'Mac Apps and Mac App Store' started by iRobby, Sep 12, 2012.

  1. iRobby, Sep 12, 2012
    Last edited: Sep 12, 2012

    iRobby macrumors 6502a

    iRobby

    Joined:
    Mar 22, 2011
    Location:
    Fort Myers, FL USA
    #1
    I'm on my very first Mac, a MacBook Pro with Retina Display. I'm trying to download iTunes 10.7.

    I currently am using iTunes 10.6.3. I've tried updating two ways:

    1) Software Update- Under the Apple logo in Finder
    2) Check For Updates in iTunes App

    When I use Software Update I am getting an error photo below

    When I use iTunes App I am told iTunes 10.6.3 is the current version photo below

    I guess i can go to the iTunes webpage and download from there. But will that clean install erase all my music from my drive?

    [​IMG]

    [​IMG]
     
  2. takeshi74 macrumors 601

    Joined:
    Feb 9, 2011
  3. iRobby thread starter macrumors 6502a

    iRobby

    Joined:
    Mar 22, 2011
    Location:
    Fort Myers, FL USA
    #3
    Sorry had problem with uploading them the photos are now above
     
  4. tdhurst macrumors 68040

    tdhurst

    Joined:
    Dec 27, 2003
    Location:
    Phoenix, AZ
    #4
    nope

    No, it won't erase your music.

    But if you're having a problem upgrading with software update, just wait. There's nothing in the new iTunes you'd need right now, unless you're an iOS 6 dev.
     
  5. molier macrumors newbie

    Joined:
    Aug 28, 2011
    #5
    Same problem here. Must be a bug on the Apple side. Just wait a day or so...
    https://discussions.apple.com/thread/4289205
     
  6. Zedsdead185 macrumors 6502

    Joined:
    Sep 14, 2006
    Location:
    UK
    #6
    you'll get it eventually. Mine wasn't in the update list earlier. But it has since appeared, downloaded and installed.

    Besides, theres no rush for it at the moment. Its not going to offer anything new to anyone until iOS 6 is released in a few days.
     
  7. Habakuk macrumors 6502a

    Joined:
    Jul 10, 2007
    Location:
    Vienna Austria Europe
    #7
  8. DetTigers macrumors regular

    Joined:
    Jun 28, 2010
    #8
    I had the same problem. I fixed it by logging onto my wife's profile and shutting down iTunes and then logging back on to my profile and App store update went through fine.
     

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