Please help!

Discussion in 'iPod' started by hypertc13, Apr 30, 2011.

  1. hypertc13 macrumors regular

    Jun 17, 2009
    Here is my situation. I have a couple seasons of some tv shows i purchased through iTunes a couple years back. Now when i go to play them it says "This computer is not authorized to play this show. Would you like to authorize it?" Then i type in my apple id and password and click authorize. Then it goes on to say "This computer is already authorized." Then it comes up and plays a gray screen with no sound. If anyone can help me it would be much appreciated because the apple store couldnt even help me.
  2. AdrianK macrumors 68020

    Feb 19, 2011
    De authorise, then re-authorise your computer. It's worked for me quite a few times in the past.
  3. hypertc13 thread starter macrumors regular

    Jun 17, 2009
    I have tried that numerous times without any luck. What is weird is this happened around the time when i bought my ipad, i went into the apple store to reserve it and i went to put in my apple id and it said it was not a valid apple id, so the guy told me just to recreate it with the same id

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