please help...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by elenex50, Apr 8, 2008.

  1. elenex50 macrumors member

    Joined:
    Feb 21, 2008
    #1
    my phone's a "brick." i was using the webdictionary application and my phone froze. it would not let me type or anything. I restored my phone and then my phone took a sh*t. on itunes, it says that my phone is damaged and that i needed to bring it to an apple store. So i did and they said they cant help me cause my phone was hacked. is there any way to unbrick my phone. I can make emergency calls but on the home screen it shows an itunes icon with the charger cable pointing to it. any help out there please? is there a reputable company outside of Apple, that can help me repair my $500 paperweight? thanks
     
  2. Grimace macrumors 68040

    Grimace

    Joined:
    Feb 17, 2003
    Location:
    with Hamburglar.
    #2
    If you unlocked it, you might be out of luck with Apple.

    It sounds like you need to find a program that will wipe it out and restore it - other than iTunes.
     
  3. NeoMayhem macrumors 6502a

    Joined:
    Aug 22, 2003
    #3
    Put in in DFU mode and restore to 1.1.4. If you want to activate it without ATT, use iLiberty or Pwnage.

    If it powers on and you have not messed up your baseband bootloader, it is probably not bricked.
     
  4. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #4
    Dfu?

    What is DFU mode and how do i do this. thank you. keep them comming. a non-functional iphone is that saddest thing to witness.
     
  5. hotinplaya macrumors member

    Joined:
    Jul 6, 2007
    #5
    If you go to this link, you may find the instructions there

    I do know if you DL iLiberty+ run it, and click on help, the instructions are ther, (and you will want iLiberty+ anyway)

    http://ipluspwns.com/?q=node
     
  6. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #6
    If you have a connect to itunes screen then you will probably be okay, download ziphone and I seem to remember an option allowing you to kick it out of recovery mode, what EXACTLY happens after you restore in itunes? Do you get the 1015 error? Anything?
     
  7. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #7
    i went on ziphone and ran the DFU mode. then restored the firmware and now i get a different screen on itunes. before it said contact a dealer and because your iphone is damaged. now itunes says "the sim card inserted in this iphone does not appear to be supported. i had my t-mobile sim card inside the phone throughout all this if that makes a difference.

    i now tired to restore the phone with itunes after i used: jailbreak, activate, and unlock on ziphone and an error came up. it said the iphone "iphone"could not be restored. an unknown error has occured. (2001)
     
  8. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #8
    I've gotten the 2001 error before, sounds like you are on the right track at least. Pop in the old sim if you can and try to restore once or twice more with 1.1.4, it can't hurt. Also, quit everything but iTunes when restoring. I used to get the 2001 error when I would leave Independence open during a restore.


    Also what iTunes version are you running? Latest or a few versions back? I'm assuming OS X, right? Leopard or Tiger? Latest ziphone?
     
  9. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #9
    thanks

    thanks for the help...

    so should i try it with my unactivated at&t sim they included with my phone? i have the T mobile sim in now.

    im using leopard and the itunes im using is the latest. i just updated everything yesturday.
     
  10. Michael CM1 macrumors 603

    Joined:
    Feb 4, 2008
    #10
    If you jailbroke or unlocked (whatever all those terms are) the phone, you're probably SOL. iTunes should back up your phone each time you sync it, so it should be backed up somewhere. But that might screw up royally if it gets hacked.
     
  11. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #11
    Yeah try and quit everything, pop in the original SIM, restore with iTunes again, then report what error you get (if any) and I'll try to help you back to iPhone happiness :)
     
  12. guruji macrumors member

    Joined:
    Apr 5, 2008
    #12
    thats just poor service. what doe sit mean? can not help coz hacked!!????

    apple should fix. IF it is not jailbreaked. its a phone not PC - you do not require a virus-scanner on it.
     
  13. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #13
    so...

    i cant find the original sim it came with. should i go to AT&T and try and get a new blank sim?
     
  14. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #14
    Take the SIM out all together and do a restore again, see what happens, if worse comes to worse try a different computer, or try and redownload the firmware as it might be corrupted (probably not though)
     
  15. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #15
    thanks

    i took the sim out and reconnected to my macbook and itunes came with a new error. it says "The iphone "iphone" cannot be used with itunes because the SIM card is PIN locked or not installed. you must enter your sim pin or insert your sim card into your iphone in order to activate.
     
  16. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #16
    Okay, put the Tmoble SIM in again and try to restore just one more time with your comp, then take it to a different computer if it continues not to work. I am almost 100% sure that your phone has not become useless, it's just a matter of the correct variables when restoring.
     
  17. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #17
    dame

    i know...that is just poor service and i wanted to throw my phone at them, but i was with my girlfriend and i get pretty rowdy with situations like this so she shut me up. I really hope i dont have a really expensive paperweight on my hand now.

    also, what does it mean by your iphone being bricked exactly? thanks for the help and future help.
     
  18. westernmass macrumors 6502

    westernmass

    Joined:
    Dec 30, 2007
    Location:
    Western Mass.
    #18
    POOR service. Your funny. They are pretty clear if you jailbreak it they do not have to help you. How is that poor service?
     
  19. Michael CM1 macrumors 603

    Joined:
    Feb 4, 2008
    #19
    Maybe you should try reading the warranty. Plus, if you don't think it's a computer, you should REALLY try actually using one. It's a device constantly connected to the Internet. You think it's not prone to bad-guy hacking if altered?
     
  20. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #20
    crap...

    ok...lets cut it out right now. i know im not supposed to jailbreak/unlock but i did and now apple seems to be no help. lets not clutter this thread with arguments and rants on who can dictate poor service. lets get my iphone working here. thanks
     
  21. westernmass macrumors 6502

    westernmass

    Joined:
    Dec 30, 2007
    Location:
    Western Mass.
    #21
    Apple has discovered that many of the unauthorized iPhone unlocking programs available on the Internet cause irreparable damage to the iPhone's software, which will likely result in the modified iPhone becoming permanently inoperable when a future Apple-supplied iPhone software update is installed. Apple plans to release the next iPhone software update, containing many new features including the iTunes Wi-Fi Music Store (www.itunes.com), later this week. Apple strongly discourages users from installing unauthorized unlocking programs on their iPhones. Users who make unauthorized modifications to the software on their iPhone violate their iPhone software license agreement and void their warranty. The permanent inability to use an iPhone due to installing unlocking software is not covered under the iPhone's warranty.
     
  22. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #22
    Also multiposting the same problem is not a good idea
     
  23. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #23
    thanks

    it did not work. i have to wait for my roomates to get home to try with one of their computers. Is there any specific programs other then Ziphone that i could try and use. you seem to know what your talking about so i would like to know what unlocking/jailbreaking program you are using for your phone. if you have AIM please message me your screen name so i could talk to you instantly so we can try and fix my phone. my screen name is pinkerton1111. IM me if u have it.
     
  24. nomar383 macrumors 65816

    nomar383

    Joined:
    Jan 29, 2008
    Location:
    Rexburg, ID
    #24
    Hehe, I'm actually sitting in my linux class at the moment, so it'll have to wait another hour or two till i get home to my MBP
     
  25. elenex50 thread starter macrumors member

    Joined:
    Feb 21, 2008
    #25
    yo

    well whenever you get a chance. i cant find the at&t sim that was included and i have a feeling i need that sim to take care of the itunes error that says the sim is not in so i cannot restore and activate it. IM me if you get a chance. are you very familiar with this type of stuff? what does it mean when your phone is bricked?
     

Share This Page