Please help......

[wolfwill23]

OK, here is my tale of woe.

I am on my 3rd iPhone 3G. The reason for the three phones is because of poor reception. Everything else on the phone is mostly great (text still lags, some apps crash, oh well) but I'm just dropping calls like it's a bad habit. Doesn't matter if I'm driving, walking, sitting, golfing, bar fighting, clubbing baby seals, whatever - I lose calls.

Now, of course there are 'dead zones' where I consistently lose calls, that's to be expected. But the calls seem to drop for no rhyme nor reason. It sort of seems like the main culprit is the switching from 3G to EDGE during a call, but I drop other calls as well.

So, today I went in to AT&T and switched out the sim card. If this doesn't work, then, what can it be? It can't be the phone - it's my 3rd one. It can't be the sim card - because that's new too. It's can't be the iPhone software, it's 2.1. What other variables are there?

I know there are people who are completely satisfied with their iPhones, I am not one of them. I have 3 Apple computers and use their software for my video production company, but this phone is way below Apple's standards. I would expect these problems from Microsoft but not Apple.

So, let's keep this thread flame free - what I'm really looking for are opinions on different solutions or possibilities as to what could possibly be wrong. Oh yeah, forgot to mention that I've been an AT&T customer for over 10 years and always had great reception on my Blackberry. I really really really want to love this phone. I mostly bought it to show off my video work to my clients, but if it doesn't make calls, it's not worth it.

Thoughts...please.

 

[diesel]

doesn't sound like a problem with your specific iphone, but either how the iphone in general handles your signal or your carrier. so i don't see how returning another phone or swapping out another sim card is going to help. chances are you returned 2 perfectly fine iphones.

 

[wolfwill23]

doesn't sound like a problem with your specific iphone, but either how the iphone in general handles your signal or your carrier. so i don't see how returning another phone or swapping out another sim card is going to help. chances are you returned 2 perfectly fine iphones.

Are you saying that it's how AT&T handles my calls? So does that mean it's possible that some people consistently have crappy service while others never do simply based on their numbers? Hmmmm....

 

[mrtune]

Do you have an old ATT phone lying around? Pop your sim card in that. If it makes and receives call beautifully then you can rule out the SIM card and the network coverage where you use your phone.

Plug it back into the iPhone, if the problem comes back, then you have your answer.

To be honest with you, I was so disappointed with the calling quality and dropped calls with my iPhone that I have reverted to a blackberry for day to day calls and messaging and now use my iPhone 3G as an iPod touch.

I regret buying the iPhone 3G. I should have kept my original iPhone with 1.1.4 software on it. That phone was rock solid.