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CrashX

macrumors 6502
Original poster
Apr 13, 2012
277
146
I've unenrolled 3 times - followed all of the steps 3 times to get OUT of the beta program. So far, no matter WHAT I do to GET OUT, I keep opening my phone, prompted to install the beta. And now, if I click "Remind Me Later" - the ONLY option that prevents the Beta from installing, Apple now tells me they'll install the beta for me in the middle of the night. And I have to refuse THAT - or did I?

Yes, I'm an idiot. I should have NEVER enrolled in the first place, quite obviously. But Apple won't let me out.

If anyone has been allowed to escape Apple's Beta, PLEASE advise me as to how I can get out of it.

Do I just need to reset my phone entirely from scratch - and, if I go through all of that trouble - can someone PLEASE advise if doing THAT will actually finally remove me from Apple's insistence that I install the beta?

I'm on the 3rd time now of following ALL STEPS to unenroll - yet once again, Apple refuses to release me from the program. I fully accept that I'm an IDIOT for enrolling in the first place, I had NO BUSINESS messing with it.

Just hoping - before I go through all of the trouble to basically restore from scratch - that Apple still doesn't have me "flagged" - because, I swear to God, if I go through all of that and am still forced to fight with my phone MULTIPLE TIMES EVERY DAY to prevent it from prompting me to install the stupid "Beta", I may lose my mind.

Many thanks to the gurus for any advice. And yes, in "restoring" my iPhone to rid myself of the horrible Beta, I've been using a backup I made prior to EVER enrolling in the program. I'm not a tech - but obviously, Apple must have some "cloud flag" set that over-rules everything, disregards all of my attempts to UNENROLL from the Beta... and there that stupid prompt is again, demanding I install the Beta.

That's why I'm hesitant to go through all of the trouble of completely resetting my iPhone, because I think Apple is just disregarding my opt-out - and, no matter what I do, I've accidentally permanently signed up for the Beta program.

Otherwise, I don't know how I've "signed out" of the program 3 times already - and, when I go to sign out YET AGAIN - somehow Apple still has me registered for the stupid program.

And WHY is there no "choice" - given how messed up this is - for me to press a button that reads "Unenroll me - yes, for REAL this time. PLEASE!"
 
Last edited:

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,455
Basically the main thing is to uninstall any beta profiles on your device. And if a beta installation has already been dowloaded (which sounds like the case here) make sure to delete it from your device by going to Settings > General > Storage & iCloud Usage > Manage Storage (for local device Storage), finding the downloaded update there, and deleting it from there.
 

Shirasaki

macrumors G5
May 16, 2015
13,910
8,459
This problem bothered me throughout the entire iOS 9 experience.
But then, someone on Internet tells us, that if you install tvOS beta profile on your iPhone / iPad, then software update will always report "your software is up to date" regardless of whether new software is available or not. I tried it on my old iPad mini and it worked pretty well. That iPad mini is now at iOS 9.3.3 beta 1.
 
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CrashX

macrumors 6502
Original poster
Apr 13, 2012
277
146
Yes, Kilcher - I've done that 3 times. Well now, 4 times - because I just did it again. I don't know HOW I did it yet again, given I've already done it. Hold, gonna try a 5th time, to see if there's any change... Nope, still AGAIN presenting me with the option to unenroll from something I've already unenrolled from yet again.

I've looked through the "Manage Storage" and can't find the update anywhere.

Thank y'all so much. Should I just delete all of my iCloud storage? Whatever I can do to escape this - I greatly appreciate everyone's patience and advice. It's driving me nuts.

Again, now when the prompt appears on my phone and my ONLY recourse is to click "Remind Me Later", it takes me to yet another screen telling me it'll update my phone in the middle of the night, which I ALSO refuse - but am worried it'll just update anyway because - hey, I'm an idiot for signing up in the first place so screw me.

Basically the main thing is to uninstall any beta profiles on your device. And if a beta installation has already been dowloaded (which sounds like the case here) make sure to delete it from your device by going to Settings > General > Storage & iCloud Usage > Manage Storage (for local device Storage), finding the downloaded update there, and deleting it from there.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,455
Yes, Kilcher - I've done that 3 times. Well now, 4 times - because I just did it again. I don't know HOW I did it yet again, given I've already done it. Hold, gonna try a 5th time, to see if there's any change... Nope, still AGAIN presenting me with the option to unenroll from something I've already unenrolled from yet again.

I've looked through the "Manage Storage" and can't find the update anywhere.

Thank y'all so much. Should I just delete all of my iCloud storage? Whatever I can do to escape this - I greatly appreciate everyone's patience and advice. It's driving me nuts.

Again, now when the prompt appears on my phone and my ONLY recourse is to click "Remind Me Later", it takes me to yet another screen telling me it'll update my phone in the middle of the night, which I ALSO refuse - but am worried it'll just update anyway because - hey, I'm an idiot for signing up in the first place so screw me.
Generally if it presents a prompt the update has to be downloaded on the device, otherwise the prompt doesn't really make sense. Not sure why you can't seem to find it. Perhaps there's some glitch somewhere. (Also, I believe you can usually dismiss the prompt by just pressing the home or lock button and not deal with it essentially.)

You might be down to needing to reset all settings and/or actually do a restore.
 

CrashX

macrumors 6502
Original poster
Apr 13, 2012
277
146
Generally if it presents a prompt the update has to be downloaded on the device, otherwise the prompt doesn't really make sense. Not sure why you can't seem to find it. Perhaps there's some glitch somewhere. (Also, I believe you can usually dismiss the prompt by just pressing the home or lock button and not deal with it essentially.)

You might be down to needing to reset all settings and/or actually do a restore.

Thanks. My true worry, based on the premise that - after unenrolling in the program - Apple seems to continue to insist that I'm still enrolled...

Here's my worry - I go through all the trouble of completely resetting my phone from scratch. That's going to take quite some time. But fine - my punishment for enrolling in the Beta in the first place and trusting post-Jobs Apple to not suck.

But, if my username is "flagged" with "enrolled in Beta" - as it appears to be - then I just go through all of that, the "flag" flies - and I'm right back in the Beta program.

Since un-enrolling and removing the Beta, my contacts no longer sync - and much more annoying, my phone can't send or receive texts with image attachments if it's on a WiFi network. When I switch back to cellular, suddenly I receive all of the messages I'd missed so far.

And, sadly for me, some of my friends use texting to communicate with photos - so they think I'm ignoring them. My solution to that right now is to keep the phone off WiFi.

Again, I'm not a tech - but I think Apple has set some "flag" on my phone once I enrolled in the Beta program to "helpfully" tell them that I can receive whatever weird new iMessages are available in the Beta. That's the only reason I can think of that Apple seem to be, for whatever reason, not allowing me to un-register from the Beta. Talking out my a** there - but just reaching for straws as to why Apple seems unwilling to release me from the Beta.

I just feel completely screwed here. If it's my only option, I'll do the "start from scratch" reboot on my phone. But, given Apple's apparent refusal to allow me to "un"-enroll, I'm very fearful that all of the Beta glitches will continue on what should already be my "un-Beta'd" phone - and, if that's true, I might as well just roll with the Beta, right? I'm screwed regardless.
 
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C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,455
Thanks. My true worry, based on the premise that - after unenrolling in the program - Apple seems to continue to insist that I'm still enrolled...

Here's my worry - I go through all the trouble of completely resetting my phone from scratch. That's going to take quite some time. But fine - my punishment for enrolling in the Beta in the first place and trusting post-Jobs Apple to not suck.

But, if my username is "flagged" with "enrolled in Beta" - as it appears to be - then I just go through all of that, the "flag" flies - and I'm right back in the Beta program.

Since un-enrolling and removing the Beta, my contacts no longer sync - and much more annoying, my phone can't send or receive texts with image attachments if it's on a WiFi network. When I switch back to cellular, suddenly I receive all of the messages I'd missed so far.

And, sadly for me, some of my friends use texting to communicate with photos - so they think I'm ignoring them. My solution to that right now is to keep the phone off WiFi.

Again, I'm not a tech - but I think Apple has set some "flag" on my phone once I enrolled in the Beta program to "helpfully" tell them that I can receive whatever weird new iMessages are available in the Beta. That's the only reason I can think of that Apple seem to be, for whatever reason, not allowing me to un-register from the Beta. Talking out my a** there - but just reaching for straws as to why Apple seems unwilling to release me from the Beta.

I just feel completely screwed here. If it's my only option, I'll do the "start from scratch" reboot on my phone. But, given Apple's apparent refusal to allow me to "un"-enroll, I'm very fearful that all of the Beta glitches will continue on what should already be my "un-Beta'd" phone - and, if that's true, I might as well just roll with the Beta, right? I'm screwed regardless.
As far as devices are concerned, it's down to the beta profile being on them or not. So whether you are enrolled in the program or not, it comes down to the profile you might or might not have on your device--if you don't have the profile then you won't be getting the updates (assuming one hasn't already been downloaded or installed on it), regardless if you are actually enrolled or not from Apple's side of things.
 

CrashX

macrumors 6502
Original poster
Apr 13, 2012
277
146
As far as devices are concerned, it's down to the beta profile being on them or not. So whether you are enrolled in the program or not, it comes down to the profile you might or might not have on your device--if you don't have the profile then you won't be getting the updates (assuming one hasn't already been downloaded or installed on it), regardless if you are actually enrolled or not from Apple's side of things.

Thanks again for your help and advice, C. If there's any way I can alter that profile, please let me know.

I don't wish to "lash out" at Apple. I'll never install a "beta" of anything ever again after this. I'm an idiot and thought it'd be fun to take a "sneak peek" at the new features, being dumb enough to think I could revert back.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,455
Thanks again for your help and advice, C. If there's any way I can alter that profile, please let me know.

I don't wish to "lash out" at Apple. I'll never install a "beta" of anything ever again after this. I'm an idiot and thought it'd be fun to take a "sneak peek" at the new features, being dumb enough to think I could revert back.
There's really no altering or anything for something like that--just uninstall it if it's installed and that should be it as far as the profile is concerned.
 

docal97

macrumors 6502a
Jun 28, 2006
806
59
Southampton
Are you 100 % sure you have removed the Beta Profile? If you have, the only possibility would seem to be that the iPhone has already d/l the software and it is going to continually ask you to install the software until you do so, b/c it is waiting to be installed.

Unfortunately, your only recourse seems to be to do a clean install of 9.3.3 and don't install the beta profile again(which I'm sure you won't do anyway).

Your can reinstall your previously created backup once you have 9.3.3 reinstalled.
The beta profile needs to be manually installed and won't reinstall from your backup.

I really think this will correct your issue.

Please update the board, and good luck.
 
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HopefulHumanist

macrumors 6502a
Jan 28, 2015
759
566
C DM is definitely giving some good advice but your situation sounds quite strange. Maybe some screenshots of the settings page (specifically the "Manage Storage" and bottom of "General" settings) could help zero in on the problem. I've been running betas since iOS 6 and the only time I got the prompt to install a beta was when the profile was installed and the beta installation file was already downloaded. That's why it's so strange to me that neither apply to your situation yet you still have the prompt. Just to clarify, your device is running a version of iOS 9, correct?
 

CrashX

macrumors 6502
Original poster
Apr 13, 2012
277
146
You never said you removed the profile, have you? Settings > General > Profile

I had no idea I had a profile. Never even heard of one. I just deleted it - thanks.

I then deleted the beta update per C DM's instructions.

Now Software Update is allowing me to update to 9.3.3.

I know I'm an idiot - but, in attempting to leave the program (3 times), there was no mention of any profile or a need to delete it.

Thanks very much to everyone for all of your patience, help, and advice.
 
Last edited:

lagwagon

Suspended
Oct 12, 2014
3,899
2,759
Calgary, Alberta, Canada
I had no idea I had a profile. Never even heard of one. I just deleted it - thanks.

I then deleted the beta update per C DM's instructions.

Now Software Update is allowing me to update to 9.3.3.

I know I'm an idiot - but, in attempting to leave the program (3 times), there was no mention of any profile or a need to delete it.

Thanks very much to everyone for all of your patience, help, and advice.

You installed the profile to get the beta in the first place. Not sure how one can miss or forget they did that step.
 
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CrashX

macrumors 6502
Original poster
Apr 13, 2012
277
146
You installed the profile to get the beta in the first place. Not sure how one can miss or forget they did that step.

Thanks, lag - I honestly don't remember how I went about installing the beta. For whatever reason, I expected the basic "phone" functionality wouldn't be disturbed - but I didn't realize how dependent and happy I've been with the integration of my phone and my Mac.

So I truly didn't remember I'd installed any "profile" - and that was the little bugger that was causing my phone to stop working as a phone, at least as far as messaging was concerned ;) Even once the beta was uninstalled, I guess my iPhone just continued "stylin' and profilin'" as a precious Beta.

Now I'm hoping the integration I enjoyed prior to installing that Beta is restored. I haven't had this much trouble with a phone since I broke my iPhone and had to deal with an Android, waiting for the SE to be released.
 

XTheLancerX

macrumors 68000
Aug 20, 2014
1,911
782
NY, USA
Are you on iOS 9 still but just don't want to install iOS 10?

Go to settings>general>storage and iCloud usage>manage storage

Find the iOS 10 beta install file and delete it

Go to settings>general>profiles>iOS Beta Software Profile>Delete Profile.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,388
19,455
I had no idea I had a profile. Never even heard of one. I just deleted it - thanks.

I then deleted the beta update per C DM's instructions.

Now Software Update is allowing me to update to 9.3.3.

I know I'm an idiot - but, in attempting to leave the program (3 times), there was no mention of any profile or a need to delete it.

Thanks very much to everyone for all of your patience, help, and advice.
I'm surprised that during the unenrollment you weren't told to uninstall the profile, as I recall others mentioning that coming up as one of the steps/prompts when following directions as to how to get out of the beta program. So I essentially assumed that was one of the first things you've done, but still mentioned it as the first thing that needs to happen in my first reply early in the thread.
 

Paddle1

macrumors 601
May 1, 2013
4,154
2,123
I'm surprised that during the unenrollment you weren't told to uninstall the profile, as I recall others mentioning that coming up as one of the steps/prompts when following directions as to how to get out of the beta program. So I essentially assumed that was one of the first things you've done, but still mentioned it as the first thing that needs to happen in my first reply early in the thread.
It isn't mentioned on the site. https://beta.apple.com/sp/betaprogram/unenroll#ios The assumption seems to be that the backup doesn't contain the profile, step 1 of installation before the profile is "backup" so they must assume it's not there.

Are you on iOS 9 still but just don't want to install iOS 10?

Go to settings>general>storage and iCloud usage>manage storage

Find the iOS 10 beta install file and delete it

Go to settings>general>profiles>iOS Beta Software Profile>Delete Profile.
An answer like this would have helped clear up the confusion earlier. Fixed now though.
 
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