Please tell me that I havent lost my email

[creativedogmedia]

I use Outlook for Mac and just updated to Service Pack 2 (I think that was it). When I opened Outlook after the update it prompted me to choose one of 4 profiles to use. I chose the one with my initials thinking that was the one and there is nothing there but a blank outlook app. How do I get that selection box back up to pick a different profile? I have tens of thousands of emails saved on my MBP and an equal amount sitting on my exchange server. Any suggestions?

 

[maflynn]

Any suggestions?

Restore your back up

Hopefully you have everything backed up - sorry about your problems though

 

[Bear]

Have you tried doing a web search using "outlook mac switch profile"?

This will bring up serval likely answers to your question including stuff from Microsofts's support site.

 

[Mattie Num Nums]

I use Outlook for Mac and just updated to Service Pack 2 (I think that was it). When I opened Outlook after the update it prompted me to choose one of 4 profiles to use. I chose the one with my initials thinking that was the one and there is nothing there but a blank outlook app. How do I get that selection box back up to pick a different profile? I have tens of thousands of emails saved on my MBP and an equal amount sitting on my exchange server. Any suggestions?

You just need to switch identities.

http://www.dummies.com/how-to/content/switching-outlook-identities-in-office-2011-for-ma.html

 

[creativedogmedia]

You just need to switch identities.

http://www.dummies.com/how-to/content/switching-outlook-identities-in-office-2011-for-ma.html

The identity that I think is the correct one is visible but it only gives me the ability to select rebuild. Will that do it?

 

[creativedogmedia]

Fixed...thanks for the replies.

 

[Bear]

Article on the rebuild issue after SP2 is applied.