Plug into itunes after OTA complete?

Discussion in 'iOS 10' started by blue rocket, Sep 13, 2016.

  1. blue rocket Suspended

    blue rocket

    Jul 28, 2010
    CT, USA
    My upgrade finished, now I've got that black screen showing I need to plug the phone into the computer/iTunes.

    Never happened to me before, any way out of this? Anyone else getting it? iPhone 6S Plus, 128GB for reference.
  2. Chairman.Jobbie macrumors 6502

    Sep 9, 2011
    Yes I got with my iPad Pro - that BS. Major F up. The last thing I want to do is plug it into iTunes. It's never been attached to my laptop. Rubbish.
  3. blue rocket thread starter Suspended

    blue rocket

    Jul 28, 2010
    CT, USA
    Looks like a member posted the fix, I'm at work now so this isn't an option at this time.

    aesc80 said:
    What's happening?
    The OTA update version might be corrupted. The update will download completely, verify prior to install, go into the Apple update screen, then crash into the "Plug into iTunes" screen. The update bar went as far as about 75% - 80%.

    Who is affected?
    So far, only iPad Pros, iPhone 6S / S+ and iPhone SEs have complained of corrupt installs. All of those who have complained used OTA updates, so it may affect more.

    What do I do?
    1.) DO NOT USE OTA UPDATES - it's the most common culprit in the bunch. Avoid it like the plague.
    2.) IF YOU ARE UPDATING, USE USB + iTUNES. Those who have been successful have used the iTunes download. Slower, but working.
    3.) IF YOU ARE BRICKED - Plug into iTunes and use "Update" to clear out your problem. You don't need to do a full restore, thankfully. I've done a simple update and everything worked swimmingly.

    Should be common knowledge to all Apple i users anyhow. :p
  4. perkedel macrumors 6502a


    Dec 30, 2014
    yup got that on my 6s, and the big ipad pro. I used latest itunes, came up okay with 10.0.1.
    lucky for me i have a mac near me. those without immediate access to itunes, and got that connect screen, are screwed.
  5. Andrew.s macrumors 6502


    Jul 14, 2007
    Inland Empire
    Try to update before restoring once you connect to iTunes to try to avoid losing your personal data. That is if iTunes gives you the update option. This is mostly targeted at people who haven't backed their devices up. If the update route doesn't work then you have to restore. If it's not giving you iOS 10 as the latest update you need to update iTunes before hand.

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4 September 13, 2016