plugged in but not charging

[iherzi]

I bought my macbook exactly two weeks ago (tomorrow) and I'm already starting to have problems. :/

My battery is currently at 10% when not plugged in but then when I plug it in it won't charge. What is wrong with it?

 

[CJS7070]

Does the LED on the MagSafe connector turn orange, bright green, or dim green?

 

[spinnerlys]

Does the battery icon in the Menu bar show anything?

Have you taken a look at Applications / Utilities / System Profiler > Hardware > Power and seen what is shown there?

 

[GGJstudios]

Apple Portables: Troubleshooting MagSafe adapters
Intel-based Macs: Resetting the System Management Controller (SMC)

 

[iherzi]

The LED is green and the battery icon shows that it's plugged in, but doesn't have the charging symbol.

I already had a look at the system profiler but I can't really make sense of it. What information should I copy and paste here?

 

[iherzi]

Apple Portables: Troubleshooting MagSafe adapters
Intel-based Macs: Resetting the System Management Controller (SMC)

tried resetting the smc and it didn't work.

 

[Patriks7]

This happens to me as well sometimes. You just have to unplug it and then plug it back in.

 

[iherzi]

This happens to me as well sometimes. You just have to unplug it and then plug it back in.

Hahaha I think I've tried that more than a dozen times.

 

[iherzi]

okay umm i think this is the right information from system profiler

Charge Information:
Charge remaining (mAh): 464
Fully charged: No
Charging: No
Full charge capacity (mAh): 5599
Health Information:
Cycle count: 6
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 10950

 

[Pax]

Battery looks OK, it's got condition Normal

At the bottom of the System Profiler list it says charger connected: Yes (or No) and one other. What do those items say for you?

Your battery is very, very empty. Sometimes in this situation it can take a good while (30 mins, maybe an hour) before the charger starts charging. I don't know why, something to protect the battery. You might want to plug the Magsafe in and leave it for a LONG time to see if the Mac changes its mind about charging the battery.

Leave it for a couple of hours and see what happens

 

[iherzi]

waited all night and it still isn't charging.

Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x0085
Serial Number: 0x006ae4f2
Charging: No

today is the end of my two weeks, should i just take it in to the apple store?

 

[GGJstudios]

today is the end of my two weeks, should i just take it in to the apple store?

Yep.

 

[Pax]

Yep.

+1

Let us know what they say

 

[creon]

I had this problem too and I noticed my magsafe was under my blanket.

The damn thing was really hot to the touch. I swear I could of made an egg or two on it!

My advice: make sure the Magsafe is able to "breath" properly!

 

[iherzi]

dude said it might be a faulty battery or the logic board but they went and gave a me a new one. And this one comes with another 2 weeks return date (i think...) which is pretty sweet. In all, I'm pretty satisfied.

Thanks for the advice everyone.

 

[Pax]

Thanks for letting us know, it will help others who have the same problem in the future (assuming they can search threads - most people just seem to ask the same problems over and over!)