plugged in but not charging

Discussion in 'MacBook Pro' started by iherzi, Mar 20, 2010.

  1. iherzi macrumors newbie

    Joined:
    Mar 5, 2010
    #1
    I bought my macbook exactly two weeks ago (tomorrow) and I'm already starting to have problems. :/

    My battery is currently at 10% when not plugged in but then when I plug it in it won't charge. What is wrong with it?
     
  2. CJS7070 macrumors 6502a

    CJS7070

    Joined:
    Dec 10, 2008
    Location:
    Chicago, IL
    #2
    Does the LED on the MagSafe connector turn orange, bright green, or dim green?
     
  3. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #3
    Does the battery icon in the Menu bar show anything?

    Have you taken a look at Applications / Utilities / System Profiler > Hardware > Power and seen what is shown there?
     
  4. iherzi thread starter macrumors newbie

    Joined:
    Mar 5, 2010
    #5
    The LED is green and the battery icon shows that it's plugged in, but doesn't have the charging symbol.

    I already had a look at the system profiler but I can't really make sense of it. What information should I copy and paste here?
     
  5. iherzi thread starter macrumors newbie

    Joined:
    Mar 5, 2010
  6. Patriks7 macrumors 65816

    Patriks7

    Joined:
    Oct 26, 2008
    #7
    This happens to me as well sometimes. You just have to unplug it and then plug it back in.
     
  7. iherzi thread starter macrumors newbie

    Joined:
    Mar 5, 2010
    #8
    Hahaha I think I've tried that more than a dozen times.
     
  8. iherzi thread starter macrumors newbie

    Joined:
    Mar 5, 2010
    #9
    okay umm i think this is the right information from system profiler

    Charge Information:
    Charge remaining (mAh): 464
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 5599
    Health Information:
    Cycle count: 6
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 10950
     
  9. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #10
    Battery looks OK, it's got condition Normal

    At the bottom of the System Profiler list it says charger connected: Yes (or No) and one other. What do those items say for you?

    Your battery is very, very empty. Sometimes in this situation it can take a good while (30 mins, maybe an hour) before the charger starts charging. I don't know why, something to protect the battery. You might want to plug the Magsafe in and leave it for a LONG time to see if the Mac changes its mind about charging the battery.

    Leave it for a couple of hours and see what happens
     
  10. iherzi thread starter macrumors newbie

    Joined:
    Mar 5, 2010
    #11
    waited all night and it still isn't charging.

    Connected: Yes
    ID: 0x0100
    Wattage (W): 60
    Revision: 0x0000
    Family: 0x0085
    Serial Number: 0x006ae4f2
    Charging: No

    today is the end of my two weeks, should i just take it in to the apple store?
     
  11. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #12
    Yep.
     
  12. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #13
    +1

    Let us know what they say
     
  13. creon macrumors 6502

    Joined:
    Mar 19, 2009
    #14
    I had this problem too and I noticed my magsafe was under my blanket.

    The damn thing was really hot to the touch. I swear I could of made an egg or two on it!

    My advice: make sure the Magsafe is able to "breath" properly!
     
  14. iherzi thread starter macrumors newbie

    Joined:
    Mar 5, 2010
    #15
    dude said it might be a faulty battery or the logic board but they went and gave a me a new one. And this one comes with another 2 weeks return date (i think...) which is pretty sweet. :D In all, I'm pretty satisfied.

    Thanks for the advice everyone.
     
  15. Pax macrumors 6502a

    Joined:
    Dec 12, 2003
    #16
    Thanks for letting us know, it will help others who have the same problem in the future (assuming they can search threads - most people just seem to ask the same problems over and over!)
     

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