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PLZ HELP!!!__________Refurb. 2.6 MacBook Pro listed as 2.4 on apple website

S

stewart1244

macrumors newbie
Original poster
Dec 4, 2007
3
0
NYC
here's the problem:

i've purchased a refurb. 2.6 Ghz MacBook Pro (Santa Rosa) 17" glossy screen from Apple, when i tried to register my MBP using the serial number, Apple recognizes the serial number but, they have it listed as a 2.4 GHz.

System Profiler says my machine is a 2.6 Ghz
GeekBench also recognizes my MBP as a 2.6 Ghz

I'm 100% positive my MPB has a 2.6 Ghz processor, but why does apple has it listed as a 2.4 Ghz machine?? I did some poking around online but so far i haven't found the answer to my problem.

Im still under apple warranty, but im no longer under phone support, I wanna buy applecare but first I need to fix this problem. If anybody has the solution to this weird scenario please reply, thanks a lot apple forum !!!! :cool::cool::cool:
 
on that warranty page there's a way to report incorrect information. No need for all of the underscores btw.
 
techlover828 said:
on that warranty page there's a way to report incorrect information. No need for all of the underscores btw.
Click to expand...

on apple's support coverage page : http://www.apple.com/support/service/help/warrantycheck/

there's this option: My serial number was not recognized.

apple has recognized my serial number, so that aint the problem, the prob is that apple recognizes my MBP as a 2.4 Ghz

thechidz said:
probably because the 2.6 was an upgrade BTO option on the SR MBP.
Click to expand...

u mean they upgraded a MBP 2.4 Ghz processor to a 2.6 Ghz ?
 
Right, the Santa Rosa Macbook Pro 17" (Summer 07- Feb 08) was 2.4ghz, but you could do a Build To Order on it for a 2.6. And your refurbished MBP is someone who did a 2.6ghz BTO on the 2.4ghz Macbook Pro. Which is why it is recognised as a 2.4.
 
nick9191 said:
Right, the Santa Rosa Macbook Pro 17" (Summer 07- Feb 08) was 2.4ghz, but you could do a Build To Order on it for a 2.6. And your refurbished MBP is someone who did a 2.6ghz BTO on the 2.4ghz Macbook Pro. Which is why it is recognised as a 2.4.
Click to expand...

gotcha !!! i think i need to contact apple about this matter , thanks dude
 
nick9191 said:
Right, the Santa Rosa Macbook Pro 17" (Summer 07- Feb 08) was 2.4ghz, but you could do a Build To Order on it for a 2.6. And your refurbished MBP is someone who did a 2.6ghz BTO on the 2.4ghz Macbook Pro. Which is why it is recognised as a 2.4.
Click to expand...

correct me if i;m wrong, but i thought BTO notebooks could not be returned.. well not for a refund atleast..
 
I've heard of people sending machines in for repair and receiving an upgraded CPU. Maybe your machine was returned, repaired (with the upgraded CPU), and sold as refurbished.
 
Off course you can return BTo machines. I returned my first 17" 2.6 high res as the hinge was faulty. I recently returned a 15" 2.6 glossy.
 
Hey, look at it this way, maybe you got something you were not expecting! A free speed bump!
 
agentphish said:
Hey, look at it this way, maybe you got something you were not expecting! A free speed bump!
Click to expand...

It's not like he paid for a 2.4 and got a 2.6; he paid that that 2.6

If he takes it in for warranty, they may replace it with a 2.4; I don't think that would work out.
 
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