Hey. My macbook is coming up to a year old but I bought the applecare protection plan so I'm covered for 3 years. This morning my macbook just suddenly seemed to freeze and there was a loud beeping noise when I tried to reboot it. Now whenever I try to turn it on I just get a folder icon flashing with a question mark in it. I believe by reading other posts in this forum that this means that my HD is toast. However some ppl have said to put the installation cd in and try to repair it in some way. However there is already a dvd in my macbook so could somebody please tell me how I can get it out?! So now I probably going to have to take it in to the apple shop in london to get repaired but when I went on the internet to book i take it that I'm supposed to be going to the genius bar? Sorry it's just that this is my first mac so i'm still getting used to it. Also anybody who has had this problem and had apple take it away to repair could you please tell me how long it took them to repair it and is there anyway that I could not lose everything that i have saved on it?? Thanks a million for everything!!!