http://www.apple.com/feedback/macbookpro.html send your feedback to the site above. That is the offical apple feedback collection site (I think). I have contacted apple tech for the issue such as loose hinge, flicker screen, and loud trackpad button noise. They said they will not implement enhancement until enough feedback are collected. Thus, take a min or two to send them your feedback please ! This is a video showing why certain ppl believe the trackpad noise is too loud to be use in quiet environment such as library. http://www.youtube.com/watch?v=K29jpgK1TPg The following video indicates the weak/loose hinge problem of the (late 2008) macbook pro http://tw.youtube.com/watch?v=hmN9p9z3KgA And for those Matte screen supporters, you can simply send your wish to Apple as well. Peace and Joy for all macbookpro fans.