policy on applecare??

Discussion in 'Mac Basics and Help' started by K2`, Feb 24, 2006.

  1. K2` macrumors member

    Oct 6, 2004
    is there such thing that where u brought ur laptop in for 'x' amount of repairs that u should get a new one??

    cuz i just brought my PB in for repair for a hinge problem on the screen. It just creaks really loud when it warms up a bit. Sometimes if i push on the screen to tilt it at a different angle, it would life my entire PB off the table.

    Also, my sleep light doesn't turn on.

    Other problem's i've had was when i first bought it, i had two areas of cloudy pixels. Had to get a new screen.

    the feet fell off... but i think this is common? but they told me that isn't covered under warranty.

    do i have a lemon?
  2. Eidorian macrumors Penryn


    Mar 23, 2005
    Eh, there's no real lemon policy other than smooth talking and/or begging Apple to replace it. It sounds pretty bad though. Use your warranty to the fullest.
  3. TMA macrumors 6502a


    Jan 6, 2003
    The general rule of thumb I have heard touted about in various places is that Apple will replace your machine with a new model IF you have had 3 problems of the same nature within the warranty period (including Applecare extensions)

    In reality, I think Apple would agree to replace it for new if you can make a reasonable case to them.
  4. Flyinace2000 macrumors 6502a


    Sep 28, 2004
    I have gotten those feet for free at the Apple Store, just go ask a genius, they have several hundred in the service room. They gave me a sheet of them once (12 or so). It was nice.

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