Poll: Laptop Defect Rate - online vs. retail

Discussion in 'MacBook Pro' started by xpovos, Nov 29, 2007.

?

Was your laptop defect-free on the first try?

  1. MBP, online, no problems

    8 vote(s)
    22.9%
  2. MBP, online, one or more problems

    5 vote(s)
    14.3%
  3. MBP, in-store, no problems

    5 vote(s)
    14.3%
  4. MBP, in-store, one or more problems

    5 vote(s)
    14.3%
  5. MB, online, no problems

    5 vote(s)
    14.3%
  6. MB, online, one or more problems

    4 vote(s)
    11.4%
  7. MB, in-store, no problems

    2 vote(s)
    5.7%
  8. MB, in-store, one or more problems

    1 vote(s)
    2.9%
  1. xpovos macrumors 6502a

    xpovos

    Joined:
    Jun 7, 2007
    Location:
    Tennessee
    #1
    Nearly every Apple product I've bought at an Apple retail store has been defective in some way or another. This includes multiple Apple laptops, some iMacs, some iPods, and a few accessories. But the majority of Apple products I've bought online have been defect-free. I suspect that my incredibly bad luck with the Apple stores is just a fluke, but I'm curious to know what others' experiences have been. Since I may be considering a new laptop after January, I'm interested in focusing on those.

    Regarding your most recent MacBook or MacBook Pro purchase, was the unit completely problem-free on the first try, or did you have to do one or more exchanges to get it right?

    Thanks in advance.
     
  2. mrwizardno2 macrumors 6502a

    mrwizardno2

    Joined:
    Jun 19, 2007
    Location:
    Columbus, OH
    #2
    I've recently purchased 3 laptops, two (MBP, blackbook) from the retail store, and a refurb from online (white macbook)... all without any issues.

    My previous mac mini (2 years ago?ish... not a laptop, but still) was also an in store purchase and never faltered.
     
  3. Osprey macrumors 6502

    Joined:
    Jun 18, 2007
    Location:
    In a Galaxy Far, Far Away
    #3
    I really didn't have a choice but to buy online because there are no apple stores in my state. Never considered buying from a retail store because I wanted to custom build mine. I was really pleased when I received it and found no issues. Of course I wouldn't have worried about it, if I hadn't read posts on this forum about the defective ones.
     

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