iPhone 8/Plus Poor Reception on 8S Plus

[ericgtr12]

Me and a coworker both have AT&T, I have the iPhone 8 plus and she has a Samsung (not sure of the model) and I get no service to one bar and for the most part cannot use the phone, the only exception is if I stand in a single spot I found without moving, even then I drop more than not. The Samsung on the other hand never has this issue and she can walk all around the office.

Just wondering if anyone has any ideas, I have tried changing data to LTE only and it has not helped. I also have have an Apple factory synthetic case.

 

[braddick]

Are you using a case?

 

[callihan_44]

i have an iphone x and samsung s9 both on at&t , I have a weak signal at my house but the s9 shows it's getting slightly better reception than the x does...both have UAG cases on them

 

[imlynxy]

I can see problem with ATT and iPhone X now. Now it picks higher LTE bands at lower signal level than before.That's why I have slower internet and worse call experience. Example: Next to the window or at the second floor I have 1 bar LTE2, while in basement it goes back to LTE 12 700MHz and I have no problems there.

 

[MephistoZap]

The gsm iPhones since then Iphone 7 are using intel modems instead of qualcomm and they just perform worse. The Samsung’s and most other phones sold in the us use qualcomm and cdma iPhones like Verizon or sprint get them because of cdma and intel modems don’t support it.

 

[ericgtr12]

Thanks for the replies, looking around I see others have experienced this as well but it really only seems to have an affect on those on the edge of losing their signal, if you're not in that position regularly you would never really notice. Not a deal breaker for me, just a bit inconvenient.

 

[JPack]

Samsung Galaxy phones have a couple of hardware features like 4x4 MIMO (S7) and Gigabit LTE (S8) that improve signal under weak conditions. iPhone is behind in this area and won't get these features until the new models this September.

Furthermore, the Galaxy phones in the U.S. use Qualcomm modems which tend to provide better signal quality.

 

[karmatourer]

Me and a coworker both have AT&T, I have the iPhone 8 plus and she has a Samsung (not sure of the model) and I get no service to one bar and for the most part cannot use the phone, the only exception is if I stand in a single spot I found without moving, even then I drop more than not. The Samsung on the other hand never has this issue and she can walk all around the office.

Just wondering if anyone has any ideas, I have tried changing data to LTE only and it has not helped. I also have have an Apple factory synthetic case.

Does ATT offer a Personal Cellspot that you can put near a window to increase your signal? TMOB offered 1 for my poor reception in my house.They had it to me in 2 Business days.