Got my new iPhone - the sound quality is really really poor. Sounds like a damaged speaker. Took it to the apple store and they told me (after listening to it for less than a couple of seconds) that the voice quality was "crystal clear" and how the iPhone 5 sounds. Apple's product quality and service quality appears to have gone down the drain. May be a good idea to give iphone 5 a miss if you dont need one. Perhaps Tim Cook will advise people to buy nokia speakers or a sony headset to solve the bad sound quality.