Pop up Window from iCloudd

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by rit56, Jun 2, 2017.

  1. rit56 macrumors newbie

    Joined:
    Oct 23, 2011
    #1
    A friend of mine is getting a pop up window asking her to sign into her iCloud account and it is from iCloudd. Note there are 2 D's. Is this malware or a virus? If so what can she do?
     
  2. Audit13 macrumors 65816

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #2
    Definitely looks suspicious to me.

    I recommend scanning with an anti malware program or, as a drastic option, a clean install of os and apps.
     
  3. rit56 thread starter macrumors newbie

    Joined:
    Oct 23, 2011
    #3
    She is using Yosemite. Will updating to Sierra fix it?
     
  4. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #4
    cloudd is the name of one of the background processes involved with iCloud. Certainly, Sierra is more secure than Yosemite, and more stable. I would suggest your friend sign out of iCloud and then sign back in and see if the problem persists.
     
  5. Audit13, Jun 2, 2017
    Last edited: Jun 2, 2017

    Audit13 macrumors 65816

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #5
    Upgrading might fix the issue but you won't really know until you perform the upgrade.


    Edit: looks like I may be way off base and icloudd is not malware at all.
     

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