Since I got my 11" MBA, I've relagated my MBP to desktop usage (hooked up to 27" ACD). It's been plugged in for a few months, and when I picked it up off of the desk, the battery had swollen considerably and was bowing out the removable cover (late '08 model MBP). Once I took it off, I couldn't even get it back on at all.
Went to the local Apple store, told the Apple rep that the battery swelled up and was defective, and that I DIDN'T have Apple Care. The rep told me he probably couldn't get it covered, but he'd talk to his manager. Within five minutes I had a free battery because "batteries aren't not supposed to do that". Thank you awesome store employee, and manager.
I've had things like this happen time after time after time. Never - EVER - had Apple Care. Never had a problem.
What a great company.
-- Ryan
Went to the local Apple store, told the Apple rep that the battery swelled up and was defective, and that I DIDN'T have Apple Care. The rep told me he probably couldn't get it covered, but he'd talk to his manager. Within five minutes I had a free battery because "batteries aren't not supposed to do that". Thank you awesome store employee, and manager.
I've had things like this happen time after time after time. Never - EVER - had Apple Care. Never had a problem.
What a great company.
-- Ryan