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Forest91

macrumors member
Original poster
Mar 31, 2009
86
0
UK
Hi all
Just noticed a tiny black dot at the bottom corner of my screen, it wont rub off with anything. My pro is only 3 weeks old, any idea what this could be. How do I know if the pixel is dead or not? Really annoying
 
Do:

Shift + Command + 3

Open the screenshot and see if the so called dead pixel is there... if not then it's a dead pixel or a graphic card problem... if yes then it's not a dead pixel, it's probably your wallpaper.
 
Yeah its not there in the screenshot. Damn it. What does one do?
Try this:

Turn your brightness setting to complete darkness and leave it like that for 5min... then turn your brightness setting to the maximum and see if the pixel change or "repaired."
 
good advice pika :)

OP: i suggest downloading a pixel test tool http://www.macupdate.com/info.php/id/10793

If it's only three weeks old and is indeed a dead pixel, I suggest calling Apple up or going into the genius bar. Tell them it really bothers you to the point where its preventing you from enjoying your computer and hopefully they exchange it
 
Do:

Shift + Command + 3

Open the screenshot and see if the so called dead pixel is there... if not then it's a dead pixel or a graphic card problem... if yes then it's not a dead pixel, it's probably your wallpaper.

Interesting, I have the same issue. I have had my MBP for about a month and there is a red dot on the screen. I took a snap shot and it appears on the snap shot, as well. Actually, it's always there, regardless of what is showing on the screen. I changed to different wall papers, as well. Any ideas?
 
good advice pika :)

OP: i suggest downloading a pixel test tool http://www.macupdate.com/info.php/id/10793

If it's only three weeks old and is indeed a dead pixel, I suggest calling Apple up or going into the genius bar. Tell them it really bothers you to the point where its preventing you from enjoying your computer and hopefully they exchange it

Tried that and it didn't show up as an obvious dead pixel, looks like a spec of something under the screen cover, but can't tell.
:confused: :mad:
 
Tried that and it didn't show up as an obvious dead pixel, looks like a spec of something under the screen cover, but can't tell.
:confused: :mad:

could be dust then. If that's the case pixel flashing programs won't help. I suggest taking it to an Apple store and they might just replace your screen or macbook. Dust is usually a prime candidate for replacement
 
If its a black dot its either a piece of small dust particle underneath the display or a dead pixel (dead are black dots and stuck pixels are different colored dots).

If its either dust particle or the dead pixel, the only thing you can do is to live with it.
 
I had 3 specks of dust under my screen and Apple replaced it. :eek:

hmmm, I'm not sure yet whether I will get it replaced or not.
Now is a really bad time anyway as I need my laptop in the close future, and I don't have an apple shop anywhere near me, just independent retailers.
Can I do it via phone and courier?
 
hmmm, I'm not sure yet whether I will get it replaced or not.
Now is a really bad time anyway as I need my laptop in the close future, and I don't have an apple shop anywhere near me, just independent retailers.
Can I do it via phone and courier?

I do all my repairs and service via mail-in because the Apple store is 2hr+ from my location. And I meant they replaced my screen, not the entire computer.
 
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