Possible iPhone 4S replacement

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Klcarson, Nov 8, 2012.

  1. Klcarson macrumors newbie

    Joined:
    Nov 8, 2012
    #1
    About 3 months ago I started having problems with my iPhone 4s and charging - or NOT charging! I plug it in and it will not stay charging - without pretty constant babysitting ... Last night I plugged it in to charge and this morning it was at 18%! The battery does drain pretty fast and occasionally I will get bumped off the internet, irritating but doable, the charging issue is another story! I'm tired of spending money on chargers and I don't feel I should have to! What are the chances I can get this phone replaced - another iPhone OR something else? I mean, come on, it's not even a year old! :( thanks for any advice/insight!
     
  2. blaake macrumors regular

    Joined:
    Nov 3, 2012
    Location:
    Florida
    #2
    if it is not a year old yet, defiantly bring it to an apple store/call apple and they will more than likely replace it. unless of course it has water damage. and by what has happening you sound like a perfect candidate for water damage...
     
  3. Klcarson thread starter macrumors newbie

    Joined:
    Nov 8, 2012
    #3
    No definitely no chance of any water damage, I can proudly say it has never even been dropped! :) thanks, I will call Apple!
     
  4. Klcarson thread starter macrumors newbie

    Joined:
    Nov 8, 2012
    #4
    Delicia my phone was bought online and the stores in my area won't even touch it ... not the end of the world but it does complicate troubleshooting a bit ... I'm just very frustrated and am looking into other options for when my contract is up anyway ... I have Verizon and apparently they are dropping the unlimited data (I am grandfathered in at this point) soo idk ... just very frustrated
     
  5. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #5
    Take to Apple and get them to sort it.
     
  6. Strum88 macrumors newbie

    Joined:
    Nov 23, 2012
    #6
    Sorry to jump on this thread, but i am basically experiencing the same issues as the original poster.

    I Spilt hot chocolate on my 4S last week, it has generally been ok since, with just a couple of slight issues with playing music and charging.

    Now, it is not charging at all, ive plugged it in, it starts charging for a minute and then the lightning bolt changes to the plug 3 prongs thing on the battery.

    Ive check the water damage indicators, the headphone jack is red, but the charge dock at the bottom is still white.

    Do you think i could get a replacement from the apple store seeing as one of the indicators is ok?
     
  7. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #7
    If there's liquid it'll be a chargeable replacement/applecare+ job.

    You spilt chocolate on your phone - why should Apple replace it for free?
     
  8. Strum88 macrumors newbie

    Joined:
    Nov 23, 2012
    #8
    Yes i agree, but i have read that if one of the indicators is still white, and the phone is in an otherwise good working state, which it is, i could get a replacement as it could be deemed faulty (not charging)
     

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