possible keyboard/touchscreen problem, help!!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by acrahm, Nov 8, 2007.

  1. acrahm macrumors regular

    Joined:
    Mar 12, 2007
    #1
    i am hoping this is a problem that can be fixed without sending my phone away, but my problem is this:

    when i go to write emails or texts, the bottom row of letters doesnt not work i.e. i touch them and nothing happens, anyone know what this is and how i can go about resolving it?


    much appreciation!!
     
  2. gbpackers macrumors newbie

    Joined:
    Dec 23, 2007
    #2
    It happened to mine as well:(

    Does anybody know, whether Apple exchanges those phones? Unfortunately I tried to update the firmware and now I'm not able to unlock it, because of non-working keys on the keyboard...
     
  3. mixstar336 macrumors regular

    Joined:
    Dec 30, 2007
    Location:
    MN
    #3
    this is a touch screen issue that was mostly common as a strip accross the top of the screen about 1/3 of the way down. Restore your iphone and take it into an apple store and show a genius and say youve heard this has happend to others too. They replaced mine on the spot.
     

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