Hi,
I recently purchased an iPhone 5 from the online Apple Store last Friday. It's supposed to arrive sometime tomorrow. Last night, I received an email from the Apple Store that there is a problem on activating my iPhone before it arrives. It states that there is a problem with Verizon Wireless account, and I need to call a toll free number to resolve it. I called the number and I spoke with man with a thick Indian accent who asked for the Activation ID.
I gave him the Activation ID number, and I could not find it and I got disconnected. I am very weary in calling back because I think this might be a phishing scam or something.
I did call the Apple Store customer service about this email, and the representative never heard of this before. He asked several people to see if they heard of this type of email, but no one did. He asked me about the toll free number, so he can call it to see what the place does for business. He talked to the same person I did, and he was told that the person is a third party contractor for AT&T and Verizon Wireless to resolve these types of problems.
The representative said that it might be prudent not call back on that toll free number since it might be scam or something. He also said to call back Apple or Verizon Wireless to activate my iPhone 5.
Has anyone else had a similar experience? Does anyone think this a phishing scam or something else entirely? I am getting a bad feeling about this since the copyright date in the email says 2009. I hope someone can help in this matter.
David
I recently purchased an iPhone 5 from the online Apple Store last Friday. It's supposed to arrive sometime tomorrow. Last night, I received an email from the Apple Store that there is a problem on activating my iPhone before it arrives. It states that there is a problem with Verizon Wireless account, and I need to call a toll free number to resolve it. I called the number and I spoke with man with a thick Indian accent who asked for the Activation ID.
I gave him the Activation ID number, and I could not find it and I got disconnected. I am very weary in calling back because I think this might be a phishing scam or something.
I did call the Apple Store customer service about this email, and the representative never heard of this before. He asked several people to see if they heard of this type of email, but no one did. He asked me about the toll free number, so he can call it to see what the place does for business. He talked to the same person I did, and he was told that the person is a third party contractor for AT&T and Verizon Wireless to resolve these types of problems.
The representative said that it might be prudent not call back on that toll free number since it might be scam or something. He also said to call back Apple or Verizon Wireless to activate my iPhone 5.
Has anyone else had a similar experience? Does anyone think this a phishing scam or something else entirely? I am getting a bad feeling about this since the copyright date in the email says 2009. I hope someone can help in this matter.
David
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