Possible solution to your MMS not working

Discussion in 'iPhone Tips, Help and Troubleshooting' started by sasessiontc, Sep 26, 2009.

  1. sasessiontc macrumors member

    Sep 26, 2009
    Hey guys,

    I downloaded the carrier update of 5.5 on my iPhone 3g 8gb yesterday and was not able to send or receive picture messages. I never received any whatsoever and when I tried sending I would just get the red exclamation mark asking me to resend. I had even tried restoring my phone with it's backup to see if it would help any but I got nothing out of it.

    So I talked to AT&T online today while at work and was able to get it worked out. If you're having a similar situation, try going to Settings > General > Reset > Reset all settings. The customer representative had helped me to figure this out and once my phone restarted I received picture messages a few people had tried sending me and I was also able to send pictures in a flash.

    Give it a whirl and I hope it will solve your problem like it did mine!

  2. clearchaos macrumors regular


    Feb 8, 2009
    don't you mean "reset network settings" ?

    EDIT: i just tried "reset all settings" and it worked. THANKS SASESSIONTC!
  3. co.ag.2005 macrumors 68000


    Jun 17, 2009
    Fort Worth, TX
    did this affect visual voicemail or anything when you reset all settings? any ill-effects from that? thanks
  4. SAIRUS macrumors 6502a

    Aug 21, 2008
    Another reason why MMS may not be working, and boy its a sad story.

    If you have the original iphone $20 data plan it won't work. I called to check, and tried to be coy about my plan, but they decided to check and see I had the iphone 3g. Sad story short, I'm on the $30 plan now, upgraded my brothers unlimited texting to a family unlimited and well now I got MMS, but ATT gets $20 more a month.

    For those who said, well now you're doing the right thing etc, screw you. Oh companies got to make money? Screw you. I'm actually shocked at how much you have to pay for cell service in the US. Let alone ATT network feels like its all a bunch of tin cans held by rope.
  5. grantsdale macrumors 6502a

    May 11, 2008
    You weren't forced to use MMS. You could have stayed on the other plan. It was something you wanted, so you pay for it. Grow up.
  6. cocky jeremy macrumors 68040

    cocky jeremy

    Jul 12, 2008
    Columbus, OH
    Considering AT&T said that MMS is “part of your existing texting plan”, you shouldn’t have to upgrade a data plan.
  7. grantsdale macrumors 6502a

    May 11, 2008
    Right, and it is, if he had the correct plan for the phone. He did not.
  8. sp1keNARF macrumors newbie

    Feb 16, 2008
    Southern California
    This solution worked perfectly!!! Thank you!! (Ventura County, CA, iPhone 3G)
  9. SAIRUS macrumors 6502a

    Aug 21, 2008
    I'm sure you're enjoying a power trip of telling people to grow up on a forum, when in fact I was saving money and you were not.

    Not my responsibility to tell a company to charge me more.
  10. Eric8199 macrumors 6502a

    Feb 27, 2009
    Nah, stealing is ok as long as you don't get caught, right?
  11. eawmp1 macrumors 601


    Feb 19, 2008
    The service plan is the price you pay for a subsidized phone (the Gillette razor business model - get a cool handle for peanuts and pay through the nose for cartridges). Grow up! You are probably one of the ones who were b****ing about not being able to upgrade from 3G to 3GS before you were contractually eligible.
  12. iUser4Lyfe macrumors 6502

    Jun 15, 2009
    Lol. Pathetic.
  13. SAIRUS macrumors 6502a

    Aug 21, 2008
    Actually I never buy phones with contracts, and I'm actually upgrade eligible as ATT loves to remind me. I skipped 3Gs as the features didn't seem worth the upgrade. I keep my phones and top shape and sell them, making the next iphone not too expensive to buy. I travel quite a bit, so I like being able to downgrade my plans or even stop my plan for months at a time.

    Look, if ATT wanted to charge me the correct fee, I'd gladly pay it. Still when this company has overcharged me many times on my bills by mistake, a little sweet revenge is not all that bad. I'm just a consumer, but honestly put yourself in my shoes and would you go to ATT and ask them to charge you more? If anyone says yes--- hell no one would.

    I never said I was upset at the upcharge itself. I knew eventually they would do their job and change it. I am upset that I knew someone one would come in here and be naive about doing the right thing. I just took the risk of giving an option of why MMS doesn't work.

    So please don't assume anything. The people who do, need to grow up.
  14. 2000m macrumors member


    Jul 17, 2008

    its the people like you on this forum that annoy the hell out of me .... what is telling the person to grow up going to accomplish, also i would bet that if you were face to face with him and he told you this, you wouldn't have said that.
  15. volntitan macrumors 6502

    May 4, 2005
    Back on topic...

    I did the reset and still no luck. Still not recieving and still get that little exclaimation point next to the picture message. My daughter's iphone, on the same plan, is working according to her. Any more suggestions?
  16. fondue macrumors newbie

    Aug 17, 2003
    Denver, Co
    yes back to the topic at hand, i am having the same issue. wife is on the same plan, shes having no trouble at all, me on the other hand cannot send for the life of me.

    did the "reset all settings" , did the 2 hour call to AT&T, restarted the phone over and over and nothing seems to work.

    so whats the next step? :confused:

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