I preordered an iPhone 6 Plus 64GB and received it on Friday. Is there any options to return it and get a 128GB version without paying a penalty? I think the 64GB is going to be fine, just seeing what my options are. And who I would need to talk to.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Possible to return for increased capacity?
- Thread starter DJAKO
- Start date
- Sort by reaction score
If I got it from Apple, does that mean I have to go to the Apple store. Or can I take it to Verizon and see if they can work with me?
If you got it from Apple, you have to take it to the Apple Store and do an exchange for higher capacity.
Thanks for the help guys. I would do it, but I also don't want to wait until November now, or whenever the current orders are shipping. Will they bump me to the front of the line since I already have one or do I have to wait?
Also...does it make a difference that I opened it? lol
Also...does it make a difference that I opened it? lol
No, they will not "bump" you up during the wait process. Your best bet is to return and hope one pops up at a local Apple store or return and order the 128gb and wait a few weeks for it.
It does not make a difference if you've opened it.
It does not make a difference if you've opened it.
I just called apple this morning to see if I could change my pending order of a 64 to a 128 without extending my current 3-4 week wait. It was going to be about the same wait time but my carrier would have to do a change order which could take 24 hours, etc....I figured it would all get messed up and cause drastic delays so I decided to leave well enough alone 
When it comes in, I'll leave it unopened until I go by Sprint and see if they have any 128 to exchange.
When it comes in, I'll leave it unopened until I go by Sprint and see if they have any 128 to exchange.
they won't let you exchange if they don't have any supply to exchange it with. if they have some for sale for anybody to walk in and buy, then yes, they'll exchange it for you. but since supply is constrained and customers are buying any model that is on sale, it's unlikely you'll be able to find a model to exchange. your best bet is to return (or even sell) the 6 plus and order a new one.
I've done this beofre, not sure why they wouldn't take it back in store. You can return anything you purchase from Apple.com in store usually.
what if you bought the iPhone 6 from verizon pre-ordered, received it but never opened it because you want the bigger iphone 6 plus. Can I take it to apple and exchange it even thought it was purchased via verizon.com? or can I take it to a verizon store and exchange it if they have the larger one in stock, or does it need to be mailed back to verizon.
No they can only be returned where you originally purchased from, so only verizon in your case and they will probably charge you a 35.00 restock fee
You can only return a device to where you originally purchased it from. I've seen so many of these post, but Idk why people keep thinking they can buy an iPhone from one company and return it to another.
Not true
The above is completely FALSE! You may return an iPhone purchased online to an apple retail store. Just bring it to them with all packaging and box and they will swap out if they have in stock.
The above is completely FALSE! You may return an iPhone purchased online to an apple retail store. Just bring it to them with all packaging and box and they will swap out if they have in stock.
Why do so many people make statements that are completely false. At least do some research before you post. It clearly states on apple.com "Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store.".
Oh, is it now bro?
http://store.apple.com/us/help/returns_refund
Bring your item to an Apple Store
You can always return the item to any U.S. Apple Retail Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator.
Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store.