Possible to return for increased capacity?

Discussion in 'iPhone' started by DJAKO, Sep 22, 2014.

  1. DJAKO macrumors 6502a

    Joined:
    Sep 8, 2006
    Location:
    Michigan
    #1
    I preordered an iPhone 6 Plus 64GB and received it on Friday. Is there any options to return it and get a 128GB version without paying a penalty? I think the 64GB is going to be fine, just seeing what my options are. And who I would need to talk to.
     
  2. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #2
    Yes.

    Worst case return it inside of 14 days and repurchase.
     
  3. DJAKO thread starter macrumors 6502a

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    Sep 8, 2006
    Location:
    Michigan
    #3
    If I got it from Apple, does that mean I have to go to the Apple store. Or can I take it to Verizon and see if they can work with me?
     
  4. ZBoater macrumors G3

    ZBoater

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    Jul 2, 2007
    Location:
    Sunny Florida
    #4
    You got it from Apple? You need to return it to Apple.
     
  5. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #5
    If you got it from Apple, you have to take it to the Apple Store and do an exchange for higher capacity.
     
  6. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #6
    You can return it to Apple for a refund and then buy a new one from Verizon.
     
  7. Jordan921 macrumors 68040

    Jordan921

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    Jul 7, 2010
    Location:
    Bay Area
    #7
    No penalty just have to pay the difference.
     
  8. RyanG macrumors 6502

    Joined:
    Sep 18, 2007
    #8
    Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store.

    Not sure if this will apply to exchanges.
     
  9. DJAKO thread starter macrumors 6502a

    Joined:
    Sep 8, 2006
    Location:
    Michigan
    #9
    Thanks for the help guys. I would do it, but I also don't want to wait until November now, or whenever the current orders are shipping. Will they bump me to the front of the line since I already have one or do I have to wait?

    Also...does it make a difference that I opened it? lol
     
  10. blackhawk526 macrumors member

    blackhawk526

    Joined:
    Jul 24, 2010
    #10
    No, they will not "bump" you up during the wait process. Your best bet is to return and hope one pops up at a local Apple store or return and order the 128gb and wait a few weeks for it.

    It does not make a difference if you've opened it.
     
  11. corlando465 macrumors member

    Joined:
    Sep 17, 2014
    #11
    I just called apple this morning to see if I could change my pending order of a 64 to a 128 without extending my current 3-4 week wait. It was going to be about the same wait time but my carrier would have to do a change order which could take 24 hours, etc....I figured it would all get messed up and cause drastic delays so I decided to leave well enough alone ;) When it comes in, I'll leave it unopened until I go by Sprint and see if they have any 128 to exchange.
     
  12. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #12
    they won't let you exchange if they don't have any supply to exchange it with. if they have some for sale for anybody to walk in and buy, then yes, they'll exchange it for you. but since supply is constrained and customers are buying any model that is on sale, it's unlikely you'll be able to find a model to exchange. your best bet is to return (or even sell) the 6 plus and order a new one.
     
  13. Y2JDMBFAN macrumors regular

    Joined:
    Sep 18, 2007
    #13
    I've done this beofre, not sure why they wouldn't take it back in store. You can return anything you purchase from Apple.com in store usually.
     
  14. lulla01 macrumors 68020

    lulla01

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    Jul 13, 2007
    Location:
    U.S
    #14
    You may have to wait in line but it shouldn't be a problem
     
  15. Slumpey macrumors regular

    Joined:
    Jan 29, 2011
    Location:
    Charlotte
    #15
    what if you bought the iPhone 6 from verizon pre-ordered, received it but never opened it because you want the bigger iphone 6 plus. Can I take it to apple and exchange it even thought it was purchased via verizon.com? or can I take it to a verizon store and exchange it if they have the larger one in stock, or does it need to be mailed back to verizon.
     
  16. lulla01 macrumors 68020

    lulla01

    Joined:
    Jul 13, 2007
    Location:
    U.S
    #16

    No they can only be returned where you originally purchased from, so only verizon in your case and they will probably charge you a 35.00 restock fee
     
  17. BatPhone6 macrumors newbie

    Joined:
    Sep 22, 2014
    #17


    You can only return a device to where you originally purchased it from. I've seen so many of these post, but Idk why people keep thinking they can buy an iPhone from one company and return it to another.
     
  18. tworth23 macrumors regular

    Joined:
    Feb 12, 2010
    #18
    Not true

    The above is completely FALSE! You may return an iPhone purchased online to an apple retail store. Just bring it to them with all packaging and box and they will swap out if they have in stock.
     
  19. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #19
    Why do so many people make statements that are completely false. At least do some research before you post. It clearly states on apple.com "Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store.".
     
  20. RyanG macrumors 6502

    Joined:
    Sep 18, 2007
    #20
    Oh, is it now bro?

    http://store.apple.com/us/help/returns_refund

    Bring your item to an Apple Store

    You can always return the item to any U.S. Apple Retail Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator.

    Note: An iPhone purchased on the Apple Online Store is ineligible for return to an Apple Retail Store.
     

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