Possibly an odd question for a beginner Mac User

Discussion in 'Mac Basics and Help' started by mdwriggs, Feb 10, 2010.

  1. mdwriggs macrumors newbie

    Joined:
    Feb 5, 2010
    #1
    My screen has a small dot on it.
    It may seem silly, when the background is black or dark, I can't see it.
    I was editing a session this morning and had a hard time with a mark I thought was on the subject and after convincing myself that my brush in photoshop wasn't working, I realized it was on my screen.

    I wiped the screen with a soft dry cotton cloth and it didn't go anywhere.

    Its the size of a spec but it matters to me.
    This machine is brand new and I have a little blip on my screen so tiny but SO annoying.
    My eyes go right to it.

    It is not ON my screen, it is inside my screen. When i place my finger nail on it, it looks about an inch deeper.

    Does this make sense?
    Is this pretty normal for computers and i've just not had it happen in the past? Its a new machine and this little spec is annoying the CRAP out of me while editing skin tones.

    What would you do?
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    It could be dirt/dust. I would call Apple if it's an iMac or ACD. Either way it doesn't sound like a stuck/dead/burt pixel but I could be wrong.
     
  3. mdwriggs thread starter macrumors newbie

    Joined:
    Feb 5, 2010
    #3
    OK, I called the place where I bought the computer and although they will just let me return and exchange the computer for a new one, the man made me feel like i was being absolutely ridiculous for one little pixel.

    The closer I do look, I've now found a second one but he said there is really nothing wrong with my system and its a little overkill to return it all the way there *two hours from here* just for one little pixel.

    Is this insane that I'm doing this? I've never had a computer with apixel issue.
     
  4. Morod macrumors 68000

    Morod

    Joined:
    Jan 1, 2008
    Location:
    On The Nickel, over there....
    #4
    Not insane at all,

    in my opinion.
    You paid for a fully functional computer. You should get one. End of story. Best of luck with the new one.
     
  5. omeletpants macrumors regular

    Joined:
    Oct 21, 2005
    #5
    Probably a dead pixel. before you spend time returning it, check the warranty as dead pixels are an unavoidable part of LCD manufacturing and the warranties often allow for a certain number on the screen. They are not considered manufacturers' defects.
     
  6. ARF900 macrumors 65816

    ARF900

    Joined:
    Oct 30, 2009
    #6
    If the place you bought it from was smart they would just replace the screen and let you keep the computer, it would save them alot of money.
     
  7. CylonGlitch macrumors 68030

    CylonGlitch

    Joined:
    Jul 7, 2009
    Location:
    SoCal
    #7
    If it is a stuck pixel, you can rub it with a soft cloth -- but adding firm pressure. That trick will typically fix a stuck pixel. The customer I'm working for now had a screen that someone must have hit because there were several large areas of bad pixels (about the size of a dime). Using this technique I was able to repair all of them.
     

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