Possibly bricked iPhone, not sure why...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jcafarley, Apr 23, 2011.

  1. jcafarley macrumors newbie

    Joined:
    Jul 3, 2010
    #1
    Ok, so just over a year ago I bought an pay as you go iPhone from o2 (in the UK). I paid up the cash for them to unlock it so that I could use it on other networks. I received the confirmation and it seemed to work fine. A year later I've been having some problems with my phone backing up in iTunes. I decided to do a restore, that's where things went bad. After the 'restore' I get the message:

    'We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We recommend you visit your nearest Apple Store.'

    I haven't tried to jailbreak my phone, everything on it has been legitimate with the latest firmware etc.

    Any ideas? It's out of warranty and I'm also outside the country I bought it in so I guess no Apple store here (I'm in China) will touch it. I'm not sure it is a hardware problem as the signs seem to point towards activation issues, even though my phone was officially unlocked by my carrier.
     
  2. oakie macrumors 6502

    oakie

    Joined:
    Oct 16, 2008
    Location:
    seattle
    #2
    it doesnt matter where you bought it... apple supports all of their products worldwide.

    obviously this means, "take it to the apple store."
     
  3. jcafarley thread starter macrumors newbie

    Joined:
    Jul 3, 2010
    #3
    Really? I thought that applied to all Apple products apart from the iPhone, at least that's what my local store (in Shanghai) told me.
     
  4. oakie macrumors 6502

    oakie

    Joined:
    Oct 16, 2008
    Location:
    seattle
    #4
    if your local store told you otherwise, then i guess not. but ive never had problems with international apple stores (Canadian iPhone, Japan Ginza apple store)

    other than that, based on the level of detail in your situation, there's nothing else to tell you than "buy a new phone," if your local apple stores turned you away.
     
  5. jcafarley thread starter macrumors newbie

    Joined:
    Jul 3, 2010
    #5
    Thanks, I'll give them a go, otherwise yep, I'll have to buy a new one.
     

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