Postal Problems

Discussion in 'Community Discussion' started by MechaSpanky, Dec 13, 2016.

  1. MechaSpanky macrumors 6502

    MechaSpanky

    Joined:
    Sep 11, 2007
    #1
    I have been living abroad for over 10 years and so I had forgotten how horrible the US Post Office is. To those people who live in the US and have never been abroad, let me be frank. The US Postal Service is terrible. I was embarrassed by how lame the Post Office is here. The staff are rude and unpleasant and the rates to mail things are, in my opinion, over-priced.

    I used to mail Christmas cards to the US every year from Japan and it cost ¥110 a card, which is 95¢ (but it changes depending on the exchange rate but it is normally around $1). I got back and I learned that the postal rate went up from 37¢ to 47¢ for domestic mail, not so surprising but when I went to mail "nenga-jo" (Japanese New Year cards) to my friends in Japan, I was shocked when the postal worker (who was super unpleasant) that it would cost $1.15 to mail one postcard to Japan. I told her "$1.15 for 5 of them?" and she frowned and said "no just one". I was shocked, that is crazy expensive. It is only a simple small post card that weighs next to nothing. If I mailed it domestically it would be 35¢. A card to Japan is $1.50. I left the post office and didn't buy them because I was sure that the worker told me the wrong price. I got home and looked it up on their website and sure enough, it was $1.15. I hate that the rates are going up so much and yet the service is going down at even a faster rate. I have been to the post office three or four times since I got back and I have had the terrible service every time. Anyone else have bad luck with the US Postal Service?

    Mecha
     
  2. Tomorrow macrumors 604

    Tomorrow

    Joined:
    Mar 2, 2008
    Location:
    Always a day away
    #2
    Actually the only complaint - if you could even call it that - that I have against the USPS is their tracking system for packages. It never seems to be accurate or updated. Other than that, I've never had anything but pleasant experiences with the employees and the rates they charge are comparable to or better than what I see from FedEx or UPS.

    You sound upset that it costs $0.95 to send a card from Japan to the US but $1.15 to go the other way. As a result, you call the USPS "terrible," "lame," and "over-priced." I think you're reaching to make those statements; just my opinion.
     
  3. mobilehaathi macrumors G3

    mobilehaathi

    Joined:
    Aug 19, 2008
    Location:
    The Anthropocene
  4. rhett7660 macrumors G4

    rhett7660

    Joined:
    Jan 9, 2008
    Location:
    Sunny, Southern California
    #4
    Really, to send a card to Japan at the rate of $1.50 is expensive and over priced. Oh boy.
     
  5. MechaSpanky thread starter macrumors 6502

    MechaSpanky

    Joined:
    Sep 11, 2007
    #5
    Tomorrow,

    It isn't just the price, it is the fact that the rates have increased dramatically (as I pointed out I've been gone over a decade so to me it seems dramatic to me) as the service has fallen. Sure the service was never very good but I feel that it has gotten worse.

    Not a card, a post card. The rate for sending post cards is cheaper than cards. It doesn't seem like much but when you think about sending a hundred or more cards, then you can appreciate how much a difference in price makes.
     
  6. Tomorrow macrumors 604

    Tomorrow

    Joined:
    Mar 2, 2008
    Location:
    Always a day away
    #6
    I get what you're saying, I'm just disagreeing. I haven't seen the service get worse over time - I've never had any bad service, nor have I seen a decline in service. And yes, the price has gone up, like so many other things in life. I just never saw it as something that would make me spit venom the way your post seemed to.
     
  7. Plutonius macrumors 603

    Plutonius

    Joined:
    Feb 22, 2003
    Location:
    New Hampshire
    #7
    The only complaint that I have is that the postal service is now really slow after they consolidated their processing over a year ago. I used to be able to get a Netflix Dvd a day after they sent it. Now, I'm lucky to get it in two days (usually more) after Netflix sends it out.
     
  8. MechaSpanky thread starter macrumors 6502

    MechaSpanky

    Joined:
    Sep 11, 2007
    #8
    Tomorrow,

    I wish I lived in your neighborhood. The service that I have received at the post office here where I live is horrible and if you experienced it you would be mad too. It was like that even when I was a kid. I have even gone to multiple post offices trying to find a good one. I went to the big main post office in my city (a medium to large metro city) and I even went to small suburban and countryside post offices but it didn't make any difference.
     
  9. Mousse macrumors 68000

    Mousse

    Joined:
    Apr 7, 2008
    Location:
    Flea Bottom, King's Landing
    #9
    You've been spoiled by the nice service you've received by foreign postal services.:p Those of us here in the US have grown accustomed to the long lines and slow service.:oops:
     
  10. rhett7660 macrumors G4

    rhett7660

    Joined:
    Jan 9, 2008
    Location:
    Sunny, Southern California
    #10
    Wait Netflix still sends out DVD's? :p
     
  11. D.T. macrumors 604

    D.T.

    Joined:
    Sep 15, 2011
    Location:
    Vilano Beach, FL
    #11
    My wife has shipped a *huge* number of packages via USPS, usually via a very convenient front door pickup, and her incidents of issues are incredible rare.

    I actually love when Amazon routes things into USPS, they show up quicker, earlier during the day, and even on weekends.!
     
  12. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #12
    Well the USPS is a US government agency. Generally these are not known for great service.

    In contrast, Japan Post is a publicly traded corporation.
     
  13. CrickettGrrrl macrumors 6502a

    CrickettGrrrl

    Joined:
    Feb 10, 2012
    Location:
    B'more or Less
    #13
    Has everyone forgotten what happened to the US Postal Service in 2006?
    Congress attempted to cripple it so it can be privatized at some point. From the LA Times article:

    "In 2006, the GOP Congress passed a bill that required the Postal Service to fully fund future retiree health benefits for the next 75 years and to accomplish this within a 10-year period. Republicans are always insisting that the USPS be run like a good capitalist enterprise, but few, if any, private businesses could bear the burden of funding three-quarters of a century of retired employees’ medical costs over just one decade.

    [​IMG]
    In truth, the Republicans who crafted the bill were not interested in turning the Postal Service into a better business; they were seeking to run the post office out of business. With all those unionized employees working for a quasi-governmental operation that competes with private sector enterprises, the Postal Service is an affront to those who hate government, hate unions and hate to think that there is anything that government can do better than the private sector. The post office may be mandated by the United States Constitution, as clearly as freedom of religion or the right to bear arms, but it does not fit with modern Republican dogma and, therefore, has been targeted for extinction.

    About the only thing that has saved the Postal Service is the fact that nobody else wants to serve rural areas."
    Besides postal rates going up a lot in this time, other things languished too like maintenance of buildings & local delivery trucks, slashes to cleaning budgets. Seriously, every post office I've been over the past several years has slowly gotten grubbier & grubbier. Last year our local delivery person's junker truck stalled out every 3rd or 4th house & burnt oil like mad. Thankfully that truck was replaced or repaired earlier this year & our mail now arrives at least 3 hours earlier.

    Infrastructure in general..... I watched a documentary about Bolivia last winter which still depresses me to think about ---the buses there were so shiny, clean & MODERN compared to any I've seen in central Maryland.
     
  14. A.Goldberg macrumors 68000

    A.Goldberg

    Joined:
    Jan 31, 2015
    Location:
    Boston
    #14
    Pretty much 75% every time I deal with USPS for shipping packages it doesn't end up on time. They can get a letter from A to B with no problem though.

    $1.50 to mail a post card, honestly you're talking about fractions of cents how many times a year. Send an email if you're not happy paying the prices.

    The price of domestic stamps has decreased, so if you mail domestically at least you're saving money.
     
  15. Scepticalscribe, Dec 14, 2016
    Last edited: Dec 15, 2016

    Scepticalscribe Contributor

    Scepticalscribe

    Joined:
    Jul 29, 2008
    Location:
    The Far Horizon
    #15
    Thank you for raising the question of whether a public good, a public service, funded from public monies, should be asked to prioritise profit or service.

    There are postal services which are superb, but their stated mandate is not to make a profit, it is to supply a service, and if that service is profitable, so much the better, but this is not the reason the body exists in the first place.
     
  16. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #16
    I haven't forgotten, and yes that was a bad thing. But I've been an Ebay seller since 1998 and so I've been shipping packages for a long, long time. The service problem didn't start in 2006--USPS has had poor service the whole time.
     
  17. MechaSpanky thread starter macrumors 6502

    MechaSpanky

    Joined:
    Sep 11, 2007
    #17
    ActionableMango,

    You are right in one regard, the Japanese Post is hundreds of times better (faster, more efficient, more polite, more reliable, etc) than the lame US Post Office. The publicly traded corporation part is a bit misleading. You are correct in that it is a "publicly traded" company but it is a state-owned company with the state owning more than 80% of the company. Does that make it more efficient? I'm not sure, I would be more inclined to think it has more to do with the work ethic and attitude of Japanese workers but maybe it is because it is a publicly traded corporation?
     
  18. mobilehaathi macrumors G3

    mobilehaathi

    Joined:
    Aug 19, 2008
    Location:
    The Anthropocene
    #18
    Having dealt with many such companies, I doubt that's the case.
     
  19. Zenithal Suspended

    Joined:
    Sep 10, 2009
    #19
    $1.50 to ship a card from Japan to USA? That's pricey for you? That's what a cheapskate would say. I could understand if you were posting out a few hundred, then that .50 would make a big difference, but one card? Jesus.
     
  20. D.T. macrumors 604

    D.T.

    Joined:
    Sep 15, 2011
    Location:
    Vilano Beach, FL
    #20
    Funny enough I'm getting ready to buy some Oakley parts from Japan, and they ship postal all the way to my door (kind of fun seeing in the inter-Japan postal stamps and whatnot).
     
  21. Zenithal Suspended

    Joined:
    Sep 10, 2009
    #21
    I save international mail because it looks so great. I know that's a weird thing to say, but who cares. I've got some lovely Danish and British postal envelopes somewhere in an album. Also stamp cutouts from other countries.
     
  22. Plutonius macrumors 603

    Plutonius

    Joined:
    Feb 22, 2003
    Location:
    New Hampshire
    #22
    Yep, I was getting DvDs and streaming from Netflix but I canceled streaming this summer. The Dvd service is much cheaper then going to the movies but now I can only get one / week instead of the two / week I was getting (Netflix stopped Saturday delivery and the postal service is much much slower).
     
  23. MechaSpanky thread starter macrumors 6502

    MechaSpanky

    Joined:
    Sep 11, 2007
    #23
    Thanks for your unnecessarily rude comments that are both uncalled for and inaccurate. From your clueless post I have my doubts about whether or not you actually read my posts. Why don't you go back and re-read my posts and then maybe you'll understand things better, or maybe not? You'll see that I never said how many I was planning on mailing. In fact, I said the exact same thing that you said a few posts earlier. Here I'll go ahead and repost what I posted earlier for you to save you some time "It doesn't seem like much but when you think about sending a hundred or more cards, then you can appreciate how much a difference in price makes." Sound familiar?
     
  24. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #24
    I don't know. I have to admit that it was an unfair comparison on my part. The two are so vastly different in every way, including the culture that they serve, that it would be difficult to pin the superior experience to any one thing.
     
  25. MechaSpanky thread starter macrumors 6502

    MechaSpanky

    Joined:
    Sep 11, 2007
    #25
    ActionableMango,

    I used to think that the Japan Post was completely privatized like you. I believe that at one point that was the plan but something went wrong and the government backed out on completely privatizing it. It was only recently that I learned that it is owned by the Japanese government and that it wasn't really private. But I completely agree with you, the culture that they serve is very difficult and it is difficult to pin down the exact difference but I can attest to the fact that they are very different and I would say that customer service in Japan is unlike anything I have ever experienced in the US. It is quite possibly the best in the world. The customer truly is king there.
     

Share This Page