Potential Problem on new 2019 iMac

[ramcell]

My new 2019 iMac delivered with 10.14.4 and imediately a efi firmware check message about a potential problem popped up. I selected "send to apple" and then nothing happened. Could someone educate me about this?
Thanks.

 

[JAK2015]

Contact Apple first. Apple.com/support

 

[ramcell]

Contacted Apple Support and they don't have a clue as to why this happend on a out of the box machine.

 

[nambuccaheadsau]

If you purchased from Apple return it.

 

[DeltaMac]

Screenshot?

Did that window appear before you installed anything of your own, and simply appeared the first time you booted up?
Was it only that one time on first boot, or do you see it every time you boot or restart?

 

[mikehalloran]

Screenshot?

Did that window appear before you installed anything of your own, and simply appeared the first time you booted up?
Was it only that one time on first boot, or do you see it every time you boot or restart?

Yea, that ...

You don't quote the message. Is it the "Share with Apple..." message? That's among many messages that pop up on a first boot and setup.

Since you don't say what this mystery message is, no one who's told you to return it has a clue.

 

[ramcell]

Screenshot?

Did that window appear before you installed anything of your own, and simply appeared the first time you booted up?
Was it only that one time on first boot, or do you see it every time you boot or restart?

Yea, that ...

You don't quote the message. Is it the "Share with Apple..." message? That's among many messages that pop up on a first boot and setup.

Since you don't say what this mystery message is, no one who's told you to return it has a clue.

Yea, that ...

You don't quote the message. Is it the "Share with Apple..." message? That's among many messages that pop up on a first boot and setup.

Since you don't say what this mystery message is, no one who's told you to return it has a clue.

I think this is the weekly firmware check

Open Terminal, and in its command line type
/usr/libexec/firmwarecheckers/eficheck/eficheck --integrity-check

this check found no problems

 

[maflynn]

Brand new iMac, having issues, out of the box? Why mess with it, just return it.

 

[DeltaMac]

If you click "Show Report", what does THAT show you?

 

[arncalars]

Did you upgrade ram yourself ?