Power cord ripped

[alphaod]

So this morning I was wrapping my power cord at home to go to work, when the thing felt a bit loose; then after work, I tried to wrap it and the whole cord just pulled straight out of the brick. So I tried to make a Genius appointment, and what do you know, it's iPhone day, so obviously there were no Geniuses to help.

I ended up waiting in line for 3 hours to buy a power adapter, but I want to know if this issue is covered by AppleCare:

 

[noodle654]

So this morning I was wrapping my power cord at home to go to work, when the thing felt a bit loose; then after work, I tried to wrap it and the whole cord just pulled straight out of the brick. So I tried to make a Genius appointment, and what do you know, it's iPhone day, so obviously there were no Geniuses to help.

I ended up waiting in line for 3 hours to buy a power adapter, but I want to know if this issue is covered by AppleCare:

I think its covered. I am not 100% sure, but my brother got a new adapter for a similar problem. My adapter is about to tear at the end too...

 

[GGJstudios]

I just read the AppleCare agreement and it doesn't specifically exclude it, so you should be OK, unless they claim "wear and tear".

 

[e12a]

dang, its probably covered.

but how tight do people wind these things? I always leave a loop of slack so its not pulled tight right from the brick..never had a problem.

 

[Maxxx85]

dang, its probably covered.

but how tight do people wind these things? I always leave a loop of slack so its not pulled tight right from the brick..never had a problem.

I actually do the same and realized after only 3 months of owning it that it seems to get worn real quick and become loose. I feel like maybe they're made this way so we have to replace them (making apple more money) but if it's under warranty it would be great. Let us know what happens. Also maybe instead of wrapping it around those latches just wrap it around your hand in a small loop then with a wire tie just tie it not putting any wear on the end of the connection to the brick.

 

[alphaod]

I think its covered. I am not 100% sure, but my brother got a new adapter for a similar problem. My adapter is about to tear at the end too...

I just read the AppleCare agreement and it doesn't specifically exclude it, so you should be OK, unless they claim "wear and tear".

That's good to know. I hope they replace it and let me return the one I just bought.

dang, its probably covered.

but how tight do people wind these things? I always leave a loop of slack so its not pulled tight right from the brick..never had a problem.

That's the thing, I don't wind my that tight at all. I always leave a little slack so this doesn't happen; it happens anyways.

 

[mr.light]

dang, its probably covered.

but how tight do people wind these things? I always leave a loop of slack so its not pulled tight right from the brick..never had a problem.

I've never had a problem either, but then again I don't wind mine at all. I loop it around loosely like I would a hose or electrical cord.

 

[CaptainChunk]

My power brick ripped the same way during a film production (admittedly, pretty rough environment though). Apparently, Apple doesn't seem to understand what strain relief is because the old PBG4 power bricks are the same way.

The production company reimbursed me though, so everything is good.

 

[scienide09]

Stupid spam post. Reported.

OP, I'd head back to an Apple store and ask for a free replacement. I've seen a number of threads on this forum about problems with the power brick, but most seem to end with a replacement through AppleCare or just to avoid bad press(?).