Power cord ripped

Discussion in 'MacBook Pro' started by alphaod, Jul 11, 2008.

  1. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #1
    So this morning I was wrapping my power cord at home to go to work, when the thing felt a bit loose; then after work, I tried to wrap it and the whole cord just pulled straight out of the brick. So I tried to make a Genius appointment, and what do you know, it's iPhone day, so obviously there were no Geniuses to help.

    I ended up waiting in line for 3 hours to buy a power adapter, but I want to know if this issue is covered by AppleCare:

    [​IMG]
     
  2. noodle654 macrumors 68020

    noodle654

    Joined:
    Jun 2, 2005
    Location:
    Never Ender
    #2
    I think its covered. I am not 100% sure, but my brother got a new adapter for a similar problem. My adapter is about to tear at the end too...
     
  3. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #3
    I just read the AppleCare agreement and it doesn't specifically exclude it, so you should be OK, unless they claim "wear and tear".
     
  4. e12a macrumors 68000

    e12a

    Joined:
    Oct 28, 2006
    #4
    dang, its probably covered.

    but how tight do people wind these things? I always leave a loop of slack so its not pulled tight right from the brick..never had a problem.
     
  5. Maxxx85 macrumors member

    Joined:
    Jan 31, 2008
    #5
    I actually do the same and realized after only 3 months of owning it that it seems to get worn real quick and become loose. I feel like maybe they're made this way so we have to replace them (making apple more money) but if it's under warranty it would be great. Let us know what happens. Also maybe instead of wrapping it around those latches just wrap it around your hand in a small loop then with a wire tie just tie it not putting any wear on the end of the connection to the brick.
     
  6. alphaod thread starter macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #6
    That's good to know. I hope they replace it and let me return the one I just bought.


    That's the thing, I don't wind my that tight at all. I always leave a little slack so this doesn't happen; it happens anyways.
     
  7. mr.light macrumors 6502

    #7
    I've never had a problem either, but then again I don't wind mine at all. I loop it around loosely like I would a hose or electrical cord.
     
  8. CaptainChunk macrumors 68020

    CaptainChunk

    Joined:
    Apr 16, 2008
    Location:
    Phoenix, AZ
    #8
    My power brick ripped the same way during a film production (admittedly, pretty rough environment though). Apparently, Apple doesn't seem to understand what strain relief is because the old PBG4 power bricks are the same way.

    The production company reimbursed me though, so everything is good. :cool:
     
  9. scienide09 macrumors 65816

    scienide09

    Joined:
    May 5, 2007
    Location:
    Canada
    #9
    Stupid spam post. Reported.

    OP, I'd head back to an Apple store and ask for a free replacement. I've seen a number of threads on this forum about problems with the power brick, but most seem to end with a replacement through AppleCare or just to avoid bad press(?).
     

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