Power outage and now AppleTV2 has no wireless connection

Discussion in 'Apple TV and Home Theater' started by RoarinRow, Jun 4, 2011.

  1. RoarinRow macrumors regular

    RoarinRow

    Joined:
    Nov 10, 2009
    Location:
    Elk Grove, CA
    #1
    After our power outage a couple of days ago our AppleTV2 has no wireless connection. When I go to General, Networking, there is no indication (spinning wheel) that it is scanning for any available network.

    When I click 'Other' I type in my router name and the device can not locate the router which is an Airport Extreme.

    Things I've done to troubleshoot issue:

    - Restored AppleTV2 to factory settings connected to my MBP via iTunes
    - Restored AppleTV2 to factory settings connected by ethernet via my Airport Express
    - Rebooted Airport Extreme
    - Rebooted Airport Express
    - Rebooted AppleTV2 several times
    - Jailed breaked AppleTV to see if it would make a difference
    - Manually set DCHP

    The only way I get an internet connection is when I hardwire it to my Airport Express. My Airport Express is set up to Join my router and to all ethernet connections.

    With this ethernet connection, I can connect to Netflix just fine and play movies, but I can't rent any iTunes movies even though I can see the previews just fine.

    But back to my wireless AppleTV2 issue. Does anyone have any suggests to fix this? Any help would be appreciated. Otherwise I'm off to the Apple store to pick up another unit.
     
  2. adbe macrumors 6502a

    Joined:
    Jul 11, 2008
    #2
    That's highly unusual.

    As long as you didn't once set up MAC address filtering or similar on your router, and subsequently forgot, I'd have to guess that the ATV got fried.
     
  3. RoarinRow thread starter macrumors regular

    RoarinRow

    Joined:
    Nov 10, 2009
    Location:
    Elk Grove, CA
    #3
    Yeah I still can't explained what happened. Since my original post I researched it a little more and found out that I was somehow logged out of iTunes on my MBP.

    I guess that explains what I was getting an error message, 'Your AppleTV is not authorized to view this content'. I am now about to rent iTunes movies, but my wireless is still fried. :mad:
     

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