Ordered two Air Jackets for the 5s on Sunday, Sept. 22 and have not received my order yet.
My initial payment wasn't accepted due to a glitch in their system, so I had to resubmit my payment last Friday. Payment was accepted and card charged. I was told that my order would ship out "soon" last Friday, but when my order still said "processing" yesterday, I emailed them.
So I was told yesterday that my order was shipping out, however it still says "processing" today. I'm hoping they just aren't good at updating their system with tracking numbers.
Keep emailing them and you might get lucky. I complained enough and received a $20 gift card/code for my troubles. Kudos to them for making things right, but this crazy long wait is rather absurd considering there were 80+ units in stock when I ordered.