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I think this is reduce the resale value of the older laptops and is BS.

I sold my TiBook 500Mhz, DVD/CD Reader (not a burner), 512mb RAM, 30gig HD, NO Airport on ebay for $1200!!! And that was only a month ago. Now here comes Apple ruining it for the rest of you.
 
Trade-Up

I recevied the Aiorborne box and instructions today. All they want is the Powerbook and AC adaptor, in case anyone is interested.
Happy New Year,
NB
 
Data transfer between old and new?

For those of you that may have taken advantage of the program ... how does the data transfer work?

Sounds like they expect you to send the machine back before you get the new one ... do you transfer your files to some temporary storage before the new one comes?

It would obviously be better if you had both machines for some period of time to use firewire target mode, but it sounds like this isn't how the program works. Can anyone confirm/deny?
 
Re: Data transfer between old and new?

Yes, you would be without a computer for 10-15 days. The Tech suggested wiping the hard drive before sending the unit in, and installing only the software that came with it..
NB

PS I am having second thoughts about this, as I just saw 2 667's go for $1275 on ebay.
 
Apple rocks

I traded-in my not-so-in-good-condition PB G4 550 mhz for a brand new PB G4 1.25.. I couldn't be happier.. And total turn around time is less than week..Apple rep told me it will take 10-15 days, but i send in my pb on a Sat, i got my new pb by Wed. everything is overnight shipping.

I thought i will inform if anyone wants to trade in. And my powerbook is in not even a good condition - mainly the paint issue.

Edit : Also, the new pB didnt come with iLife, so i had to make use of Upgrade program, which is on its way.

I formated the hardisk before sending in. They just require PB, and power adapter. I removed all the instaleld RAM and swapped back my old Hardrive which came with.( I had 60gb 7200 rpm dive installed).

Did anyone of u upgraded Harddrive in a AL Pb 15 inch. 60gb 7200rpm is so fast, my 80gb disk seems like real slow.)
 
i dont think it matters. I think that you have to get the 15" or 17" at full price not at the edu discount... but what do i know 🙂
 
Originally posted by X_Ranger
I asked. Apple said no.

I should have been more specific, does it include laptops that were purchased through the ed store. I will eventually call, maybe, not 100% sure if I am interested yet.

Thanks for the replies.
 
DOES THIS MEAN NEW PB's ARE COMING?

I don't completely understand the logic behind all of this, unless Apple is trying to unload a truckload of current PowerBook models to people who won't be offended when they introduce G5 POWERBOOKS IN THE COMING DAYS......
 
Originally posted by X_Ranger
I asked. Apple said no.

I'm not at all suprised that it doesn't include those purchased with an educational discount. The end date of March 27th for this program is very curious.
 
I did the trade-in thing. It's a great deal since I had the 400Mhz model. Apple made it easy and the turnaround was snappy. Apple sent me a box on Wednesday morning and they had my TiBook on Thursday morning...billed my credit card on Friday and I got it Monday morning. Apple covered all shipping, too.

I can see why Apple chose not to formally promote this program. Maybe its a pilot for possible future programs. Whatever, its a good deal if you have one of the early TiBooks. Simple and no hassles.
 
Re: DOES THIS MEAN NEW PB's ARE COMING?

Originally posted by kbrening
I don't completely understand the logic behind all of this, unless Apple is trying to unload a truckload of current PowerBook models to people who won't be offended when they introduce G5 POWERBOOKS IN THE COMING DAYS......

I was told by Apple that they need maintenance parts for the early G4s.

Someone else speculated that perhaps Apple needed the parts to cover Apple Care commitments on those models.
 
some must be smoking crack

I can't believe I actually read through everyone of these posts relating to the PB trade up. I suspect that this list is chock full o' teens, nuts or people relatively new to Apple. The opinions of Apple's motives and validity of the offer chucked about are humorous, to say the least.

Apple doesn't use USED parts for warranty repairs. There are not many parts in a Powerbook that aren't supplied by a 3rd party. Apple has plenty of parts.
When Apple designs a product it is simple statistical math to determine a failure rate and then plan around that rate. Should there be some really bad math, they will have a hint of that while the machine is still being produced. Misinformation..... just amazing!

Refurbs are BRAND NEW machines. BY FEDERAL LAW Apple and every other manufacturer MUST state the condition of the machine when selling it. If the box was opened and returned, even without the machine being used, it has to be called REFURBISHED. It can't be sold as NEW, even though you and I know it is new for all intents and purposes. Sometimes there is the occasional whacko that buys a Mac and then for whatever reason returns it after using it for a week or whatever. Some Apple person will inspect it, replace missing manuals and whatever else to return the machine to new condition. Then they tape the box up and add it to the refurb inventory. Returned machines that Apple replaces with another are NOT RESOLD. If you have proof of something different, produce it!

This trade-up "could be" a test "but is probably" the best way to gather up a bothersome batch (to Apple) of machines. I have had 3 Ti Powerbooks in 3 years, which were all subsequent replacements for a logicboard retarded G3-PB - I had 4 boards replaced before Apple and I discussed how it seemed like bad business supporting my lumpy G3 PB. I made sure I had AppleCare which would have expired on the TiPB400 by now. Those that have 400Mhz PB's would be smart to give it back for the $700 trade-up.

If the deal was offered in Canada I would be all over it like ugly on an ape. Sadly it is not yet. My 550Mhz keeps chugging along but looks like it has been pulled in and out of my bag 1000's of times. Hmmmm, maybe that is because it has.

So how do I know what I know. A very close friend of mine works for Apple. When we chat about some of the answers I have read, beer sometimes can shoot from our noses from unexpected laughter. Some of the responses in this thread were hilarious AND SO WAY OFF THE MARK, if nothing else.

"Side-grade for a iBook".... oh that almost killed me. Liquid went down the wrong pipe on that one.

Marketing ploy??? Yah, the kings of creative markeing have to lower themselves to used car tactics. Maybe there is another sinister plot that we don't see yet in the refurbed 1984 commercial????

Give them to schools?? Really doubt it as schools are the one market that you don't want junk going to. This is where students cut there teeth on computers and slow computers only leave longlasting negative impressions.

In short, Apple helps some forward thinking, early adopter Ti PB users get out of their lumpy laptops. Why does Apple need to know the serial number??? Because they know the batches of machine that are likely to fail. Many will never fail in those batches. Those that got the gem Ti's, which was most of us, can keep our TiPB's for another year and likely get just as much money selling privately then. There will likely be no paint left on it, the battery will only help the machine from being blown away in a stiff breeze and the display will be scratched and pitted within an inch of it's life. Geez, by then I coould probably fold my TiPb another way as it seems it is getting a little softer and more flexible with age.

Oh well.... I sort of enjoyed reading some of the weenie responses I touched on and I am envious of those that are able to take advantage of the deal.

In my eyes, Apple again has proved to me that they are listening to the market place and looking after their customers... well, at least the non-paranoid, clear thinking ones.

Oh and the Gigabit Ethernet isn't a model designation like 400, 500, 550 are models, as asserted by another posting in this thread. It was a logic board change in mid-production that created the name and the distinction. Few were built with the standard 10/100 Base T Ethernet port, logic board config. Gigabit capable machines started with the 550's and may have been available as custombuilt in the 500. According to everymac.com, the 400 didn't have it. Technologies torrent pace demonstrated early on in production.

Always remember and never forget this ONE SIMPLE TERM ..... "PEBCAK"

Problem Exists Between Chair And Keyboard!
Always!
 
What makes you think the early TiBooks were a "bothersome batch"? Just 'cause you got screwed? I had one of the original TiBooks, from the initial batch that had weak slot-loading drives. Apple fixed it pronto at no charge and this was a common issue. There have been more issues with the initial release of the Aluminum 15" this year!

I got 35 months use of a great machine and would still be using for several more if it weren't for this program. The TiBook was great. Lumpy? Don't think so.
 
Ok, lumpy might be overstated for the whole production run. I didn't say the whole batch was lumpy, I asserted that Apple likely was collecting the remaining lumpy ones from the batch. The BAD APPLES so to speak. From there they work up through the owners.

Don't get me wrong, I have loved every Mac I have ever owned, even the lumpy ones. Ever owned a PowerPC 6100 AV??
I was one of the first in my area to get a 400Mhz Ti. It was great until I had the same issue you had TWICE. The first time they replaced the drive, like they did yours. The second time they replaced the machine. The next machine (a 500) had a faulty logic board like my PB G3 did. They replaced the machine with a 550. For Free! The problem with owning cutting edge design and technology is there is a higher probability of issues that take time for a manufacturer to sort out.
I knew that going in and it doesn't stop me today from buying anything new or cool. That s the cost of admission for some.

I have nothing but the utmost of respect and admiration for Apple but I also know how many people had issues with their Ti PB's and what those issues were. The dealers in my area haven't hidden issues they deal with and the Apple Knowledge Base also tends to tell it like it is too. I'll bet 1000 people had the same issue with drives and another couple thousand had logic board issues with early TiPB's, likely up to the 550 series which was V3 or 4 Those thousands are probably insignificant in manufacturing terms and in the long run are to me also. Apple has always looked after me way beyond my expectations.

My current 550 had tiny issues compared to what earlier machines had. I am sure that the lumpiest of machines from the initial runs have been dealt with and this trade up program assures Apple that they get the last of them AND further satisfy existing Apple owners with the latest and greatest.

Oh, and I was never screwed. Quite the opposite. If my girlfriends were as nice to me as Apple has been.... well.... screwed isn't the word I would use.

As for the problems with the new Al PB's, I'd put some money on you being wrong about how many problems there are. I am almost certain that Apple has the defect rate in check by now and probably had it worked out in the 550's or 667's.

It's great that you got 35 months out of yours. I didn't but they have still been fantastic machines. I take mine outside into the real world everyday and they get used pretty hard. So considering that, my next 10 laptops WILL be an Apple of some form. If they break, Apple looks after them.

Cheers
 
Re: some must be smoking crack

Originally posted by ideaguy
I can't believe I actually read through everyone of these posts relating to the PB trade up. I suspect that this list is chock full o' teens, nuts or people relatively new to Apple. The opinions of Apple's motives and validity of the offer chucked about are humorous, to say the least.
What a snotty start to a post. I think I'll enjoy myself...

Apple doesn't use USED parts for warranty repairs. There are not many parts in a Powerbook that aren't supplied by a 3rd party. Apple has plenty of parts.
I'd like to know exactly what familiarity you have with Apple's supply of parts for older models of computers. Oh wait, that's right...you don't have any.

Additionally, the terms of the warranty that come with each and every PowerBook give Apple broad latitude and discretion when it comes to repair coverage of existing machines. They are under no obligation to provide you with a "new" replacement for a defective part. Furthermore, when it comes to whole motherboard replacements, used parts provide an inexpensive and effective option -- especially for motherboards that are no longer in mass production.

When Apple designs a product it is simple statistical math to determine a failure rate and then plan around that rate. Should there be some really bad math, they will have a hint of that while the machine is still being produced. Misinformation..... just amazing!
You have a rather obtuse understand of failure rates. There are failure rates (truly percentages) of parts within a batch, and then there are failure rates over time. The only totally accurate way you can measure failure rates over time is -- yep, you guessed it...with time. Without that empirical observation, no one will have "a hint of [problems] while the machine is still being produced." Furthermore, what you call "simple statistical math" involves some complex models and some statistical distributions (e.g., Weibull, Poisson, binomial) for which I'm sure you don't know the equations.

Refurbs are BRAND NEW machines. BY FEDERAL LAW Apple and every other manufacturer MUST state the condition of the machine when selling it. If the box was opened and returned, even without the machine being used, it has to be called REFURBISHED. It can't be sold as NEW, even though you and I know it is new for all intents and purposes. Sometimes there is the occasional whacko that buys a Mac and then for whatever reason returns it after using it for a week or whatever. Some Apple person will inspect it, replace missing manuals and whatever else to return the machine to new condition. Then they tape the box up and add it to the refurb inventory. Returned machines that Apple replaces with another are NOT RESOLD. If you have proof of something different, produce it!
What does this have to do with anything? What are you even talking about? We aren't talking about PowerBooks being sold as new. We are talking about parts being used to repair other used PowerBooks.

This trade-up "could be" a test "but is probably" the best way to gather up a bothersome batch (to Apple) of machines.
For what purpose -- posterity? LOL...

So how do I know what I know. A very close friend of mine works for Apple.
Ohhhh THIS LINE. The same line we read at all those rumor sites. So tell me -- since your friend is so close to you, and since he is so high at Apple as to be familiar with business practices and part inventories....why can't he help you out with that PB550 tradein you wanted to do? Seems that doing a tradein over a border shouldn't be a big issue for your powerful and informed friend.

When we chat about some of the answers I have read, beer sometimes can shoot from our noses from unexpected laughter.
If you're suggesting that you have beer rolling around in your head, maybe that explains why your post was so belligerent and yet so poorly argued.

Why does Apple need to know the serial number??? Because they know the batches of machine that are likely to fail.
Errr, or because the PowerBook G4 (DVI) and later models are not technically eligible for the tradein program, and the serial number is an easy way for Apple to distinguish which model a customer has (customers, with varying levels of technical savvy, may or may not know whether they have an original PowerBook G4 or a PowerBook G4-Gigabit Ethernet model). The serial number allows Apple to tell less savvy customers that their computer is "too new" to qualify for the tradein program, although I would be interested to know whether anyone has actually tried to trade in a DVI PowerBook or a 867/1Ghz PowerBook...

Oh and the Gigabit Ethernet isn't a model designation like 400, 500, 550 are models, as asserted by another posting in this thread. It was a logic board change in mid-production that created the name and the distinction. Few were built with the standard 10/100 Base T Ethernet port, logic board config. Gigabit capable machines started with the 550's and may have been available as custombuilt in the 500. According to everymac.com, the 400 didn't have it. Technologies torrent pace demonstrated early on in production.
Wrong. "Gigabit Ethernet" is the term Apple uses to refer to the 2nd generation of PowerBook G4s (those that sported processor speeds of 550 and 667, although as I noted in an earlier post, it is important to differentiate between the 667-Gigabit Ethernet model and the 667-DVI model). If you'd even bothered to do a search on the Apple support site, you'd have known this. Also, there was no "custombuilt" option to add gigabit ethernet capabilities to the 500. Proof of the existence of "Gigabit Ethernet" as a model name and not just a feature is at the following link:
http://docs.info.apple.com/article.html?artnum=88212

Always remember and never forget this ONE SIMPLE TERM ..... "PEBCAK"

Problem Exists Between Chair And Keyboard!
Always!
I prefer, "Better to remain silent and be thought a fool, than to speak and remove all doubt." (Abraham Lincoln)


This is supposed to be a forum of mutual support and clean communication, and this thread was that until you showed up. Coming in here, blasting everyone, and talking about your beersnot is uncool -- ESPECIALLY when you haven't even done your research to know what you're talking about.
 
Re: Re: some must be smoking crack

Originally posted by john123

What a snotty start to a post. I think I'll enjoy myself...

Thank you and knock yourself out......

Apple doesn't use USED parts for warranty repairs. ... SNIP.... Apple has plenty of parts.

I'd like to know exactly what familiarity you have with Apple's supply of parts for older models of computers. Oh wait, that's right...you don't have any.

Additionally, the terms of the warranty that come with each and every PowerBook give Apple broad latitude and discretion when it comes to repair coverage of existing machines. They are under no obligation to provide you with a "new" replacement for a defective part. Furthermore, when it comes to whole motherboard replacements, used parts provide an inexpensive and effective option -- especially for motherboards that are no longer in mass production.


My 30 Macs and 15+ years of dealing with Apple is my EXACT familiarity with Apple Parts. I know because many of my not so old Macs can't get used parts from Apple if I need to get parts. More often than not, used parts are an option that the dealer offers, sometimes at the request of Apple but it has always been a option to the customer... or so has been my experience. But really, my experience should not be replaced for yours. There comes a certain point when Apple doesn't support the part supply for their machines. This too is another simple formula that deal with a range of inputs. Yes I am painfully familiar with the warranty terms and KNOW that there were no used parts used or the Apple dealers would have to disclose such when I pick it up.... even if the Warranty states they might or can or will use whatever parts. I don't live in the US but I am very familiar with a manufacturers obligations in Canada.

When Apple designs a product it is simple statistical math to determine a failure rate and then plan around that rate. ... snip.....
Misinformation..... just amazing!


You have a rather obtuse understand of failure rates. There are failure rates (truly percentages) of parts within a batch, and then there are failure rates over time. The only totally accurate way you can measure failure rates over time is -- yep, you guessed it...with time. Without that empirical observation, no one will have "a hint of [problems] while the machine is still being produced." Furthermore, what you call "simple statistical math" involves some complex models and some statistical distributions (e.g., Weibull, Poisson, binomial) for which I'm sure you don't know the equations.

Yup, you are right, I don't know the equations but feel free to lay them out if you want. My point is still valid. My simplified assertion was Apple and their manufacturers know up front what to expect and yes, time tells them whether they are right or wrong. Since it isn't the first product they have designed or manufactured, it becomes a relatively simple formula. Call my view what you want, it's not incorrect. Although manufacturing theory is a science, it isn't a new science or even rocket science.

Refurbs are BRAND NEW machines
.... SNIP........
Returned machines that Apple replaces with another are NOT RESOLD. If you have proof of something different, produce it!


What does this have to do with anything? What are you even talking about? We aren't talking about PowerBooks being sold as new. We are talking about parts being used to repair other used PowerBooks.

Read the list of early tirades! You will pick up on the comment about refurbs.

This trade-up "could be" a test "but is probably" the best way to gather up a bothersome batch (to Apple) of machines.
For what purpose -- posterity? LOL...

I may have missed the punchline but....
No.... duh! To get the older, increasingly more expensive to fix machines out of the mix. As the machine get further past End Of Life parts are get harder to stock and if they are using used parts the statistical reality that the part will fail is higher than a new one...... geeez, it seems crystal clear to me why they will trade them up. SO THEY DON"T HAVE TO FIX THEM...

So how do I know what I know. A very close friend of mine works for Apple.

Ohhhh THIS LINE. The same line we read at all those rumor sites. So tell me -- since your friend is so close to you, and since he is so high at Apple as to be familiar with business practices and part inventories....why can't he help you out with that PB550 tradein you wanted to do? Seems that doing a tradein over a border shouldn't be a big issue for your powerful and informed friend.

Not the sharpest spoon in the drawer are you? I wrote TWICE I was in Canada, where there is no such program. A trade in over the border is an issue and Apple doesn't work that way. Remember the serial number??? They know where the machine lives. They are watching you too!

When we chat about some of the answers I have read, beer sometimes can shoot from our noses from unexpected laughter.
If you're suggesting that you have beer rolling around in your head, maybe that explains why your post was so belligerent and yet so poorly argued.


Yah that is what I was suggesting. Beer is rolling around in my head. Bounces off me and sticks to you...... 8-P


Why does Apple need to know the serial number??? Because they know the batches of machine that are likely to fail.
Errr, or because the PowerBook G4 (DVI) and later models are not technically eligible for the tradein program, and the serial number is an easy way for Apple to differentiate between the various models whereas consumers, with varying levels of technical savvy, may or may not know whether they have an original PowerBook G4 or a PowerBook G4 (Gigabit Ethernet) model.

Errrrr.... huh, what?? a PB owner that doesn't know the basic model number of their own machine?? Oh Puhleeese!
Yes I suppose that they use the serial numbers for the reason you mentioned but the serial number has a wealth of information tied to it that helps Apple screen which machines they will take back, apart from the condition. Please make sure to look for the words "may have been" in the next comment I made.
I thought I was pretty clear about my understanding about what was eligible and what isn't.... but thanks ever so much for clearing it up even more.
I don't know a single Powerbook owner that didn't know the model they owned. Like a Porsche or BMW owner that didn't remember they had a Carrera or a M Series. Not frickin likely. And I know whack of PB owners. Or is that passle of owners.... really, who knows?


Oh and the Gigabit Ethernet isn't a model designation like 400, 500, 550 are models, as asserted by another posting in this thread. It was a logic board change in mid-production that created the name and the distinction. Few were built with the standard 10/100 Base T Ethernet port, logic board config. Gigabit capable machines started with the 550's and may have been available as custombuilt in the 500. According to everymac.com, the 400 didn't have it. Technologies torrent pace demonstrated early on in production.
Wrong. "Gigabit Ethernet" is the term Apple uses to refer to the 2nd generation PowerBooks (those that sported processor speeds of 550 and 667). If you'd even bothered to do a search on the Apple support site, you'd have known this. Also, there was no "custombuilt" option to add gigabit ethernet capabilities to the 500. Proof of the model name "Gigabit Ethernet":
http://docs.info.apple.com/article.html?artnum=88212


Ya sure ok........ I didn't look there but I used a source that is as reliable and I added a "possible custom built" caveat as the source I used provided the same.

My assertion was and is that GB Ethernet isn't a Model desigination... because it isn't. I never said that there was a Custom Built option for GB Ethernet, I just said that there could be an earlier model that was a custom build that could contain something that isn't part of the standard build.

Always remember and never forget this ONE SIMPLE TERM ..... "PEBCAK"

Problem Exists Between Chair And Keyboard!
Always!

I prefer, "Better to remain silent and be thought a fool, than to speak and remove all doubt." (Abraham Lincoln)

CAN I GET AN AMEN, SISTER!



This is supposed to be a forum of mutual support and clean communication, and this thread was that until you showed up. Coming in here, blasting everyone, and talking about your beersnot is uncool -- ESPECIALLY when you haven't even done your research to know what you're talking about.



Whatever..... report the post then. I didn't swear, my comments are clean, albeit sharp they are on point and they are also backed up by facts. I posted a URL, but if you want the specific details, again fill your boots!

G4 400 from Everymac.com
(make sure to read the first * at the bottom of each page..... the possibility of custom built? )
http://www.everymac.com/systems/apple/powerbook_g4/stats/powerbook_g4_500.html

http://www.everymac.com/systems/apple/powerbook_g4/stats/powerbook_g4_550.html

Beersnot happens and although I agree completely it is uncool, it is an occupational hazard of having a good sense of humor and posts from weenies to read while relaxing with a bevie. So sue me! To be perfectly honest I didn't write with blasting anyone in mind and if any readers felt blasted, please accept my apologies. As for you kind sir, relax, it will be ok.

Obtuse huh? Nah!

And before we get our panties all twisted up........ oh never mind.
 
Re: Re: Re: some must be smoking crack

Originally posted by ideaguy
Rather than delving into quotes of quotes of quotes, which borders on unreadable, I'll respond to the highlights here. In general, your original post was downright rude and arrogant...which is bad in its own right, but when it's combined with factual inaccuracies, extremely poorly crafted arguments, and illogical statements, that makes it all the worse.

(1) Your "30 Macs and 15+ years of dealing with Apple" doesn't tell you a darn thing about parts.

Your very next line, in fact, supported my theory; you stated: "many of my not so old Macs can't get used parts from Apple if I need to get parts." That supports my idea that the tradein program is a great way to get some older parts for repairs.

I'm not going to comment on Apple-Canada because I don't know what your warranty terms are, but here in Apple-US, for repairs, they certainly can use used parts in repairs. It's in black-and-white in the warranty card that comes with PowerBooks.


(2)Regarding failure rates, no, it is not a simple formula. New chips, new architecture, new design, and the like will alter -- for better or for worse -- the lifespan of any product over an older version. This is just common sense.


(3) Why would Apple want to get "older, increasingly more expensive to fix machines out of the mix"? From a business standpoint, this makes little sense. A PowerBook G4/400 owner who bought AppleCare has coverage expiring this year, and anyone who didn't buy AppleCare for the original PowerBook models or the Gigabit Ethernet models is out of warranty...meaning that repairs to those PowerBooks will be at considerable expense to those users...which is profit in Apple's pocket. Profit margin on service is quite high, if you weren't aware...


(4) Regarding your tradein, I referenced your being in Canada. My point was (and if you'd actually read what I said it would have been clear) that if your friend is such a bigshot at Apple, it's pretty logical assume he could take care of you one way or another. Unless you don't really have a bigshot friend at Apple...


(5) That you don't know "a single PowerBook owner that didn't know the model they owned": with your people skills, I'm suspecting you don't know that many people. I did tech support for a couple years, and I assure you, MOST folks who owned PowerBooks couldn't tell you what specific model or even what speed their machine was. Heck, even you, the self-proclaimed expert, still don't understand the model names (discussion below).

My sister owns a DVI PowerBook, but I guarantee you she doesn't know that. I find models interesting, but for most people, it's just a machine on which to do work.


(6) Will you please look at the freaking Apple link for the model name? On all of the above issues, there is at least some room for debate -- but on the model issue, it's sitting there IN BLACK AND WHITE. That is how Apple refers to those computers...not by processor speed, but by those designations. Sorry bub, but whatever you read at everymac.com simply doesn't matter since APPLE BUILT THE POWERBOOKS SO WHATEVER MODEL NAMES THEY GIVE THEM ARE THE MODEL NAMES THEY HAVE. (Just think about it...if I put up a website and referred to the 400Mhz PowerBook as Gwen Stefani, does that make Gwen Stefani the model name? No...)

For reference, the models of the PowerBook G4 computers, by model name, are the following -- all publicly posted on Apple's site. I am including processor speeds on some models for clairty, although they are not part of the Apple product nomenclature:
PowerBook G4 (original) (includes 400 and 500 Mhz)
PowerBook G4 (Gigabit Ethernet) (includes 550 and 667 Mhz)
PowerBook G4 (DVI) (includes 667 and 800 Mhz)
PowerBook G4 (1Ghz/867Mhz) (processor speeds obvious)
PowerBook G4 (17-inch) (processor speed 1Ghz)
PowerBook G4 (12-inch) (processor speed 867Mhz)
PowerBook G4 (12-inch DVI) (processor speed 1Ghz)
PowerBook G4 (15-inch FW 800) (processor speeds 1Ghz and 1.25Ghz)
PowerBook G4 (17-inch 1.33Ghz) (processor speed obvious)
 
You win John123.....

Your debating prowess is ..........
boring.

1) Experience is always valuable. You don't have to recognize that. It doesn't matter to me. I have been lucky with repairs, except for my Powerbooks, but when I have repaired an older Mac, used parts wasn't a consideration over third party new part with a warranty - and cheaper.

If a motherboard goes on one of my G3-266's, you think Apple would like to sell me a used or even new motherboard rather than sell me a new machine???
Hey maybe Apple has some 6100 Av boards kicking around still?

Aftermarket part suppliers would eat Apple's lunch all day long when it comes to retail parts costs, because Apple simply isn't in the retail parts business. I can buy a newer, bigger, faster hard drive for less than half what Apple charges - and both parties will go to IBM or similar for the drive. The same goes for RAM. I need a new board, I might as well get a third party MB or LB complete with faster, more current features. I can't think of brand names right this second but I know that if I had an older G3 Powerbook, buying used parts would be throwing good money after bad.

Finally there is the question of just how many Powerbooks 400 to 667's are left in basic warranty, even Applecare. I suspect it isn't that many and that is why I believe Apple is making their offer now. Not because they need parts but because the users of thise machines realize they are way behind the curve and Apple saw an opportunity to limit their exposure on repairs and maximize their new product sales in one transaction.


2) It is simple concept, or at least I am capable or I guess in your opinion, incapable of seeing it in simple terms. I break complex themes into simple and easy to understand concepts all day long. If you don't see that or agree, either I didn't do what I say I do or you don't get it. Oh well.

3) Since no one knows why Apple does what they do, I could only speculate that based on my own experience, Apple doesn't find fixing, supporting or dealing with those machines nearly as profitable as it would new trade ups. Paying $700 US for a machine that likely didn't cost a lot more than that to manufacture makes sense. One catastrophic event with these laptops can easily costs over $700 to fix it at retail. Each logic board Apple replaced for me was billed at $1200 CDN. I had 4 done. A screen at $1300. To me the whole idea seems very simple and plausible. But these are only opinions. As I mentioned in an earlier post, I have had owned three G4's PB's and if I had to pay out of my pocket to repair them it would have cost nearly as much as two new machines. That wouldn't make me want to serously consider not buying a new one, matbe switching. As the costs are relative back to manufacturing, supporting/repairing these older G4 laptops more than one time starts costing everybody money, including Apple. They design them to last, not to fix them, although they are seemingly simple to repair. Apple isn't in the used parts or repair business. Dealers might be but Apple does it because they maintain control on profit margins by providing the service, most often supplied by a third party. My arguement is about why they might be wanting them back. Don't agree? OK!

4) Your #4 comment isn't even cool but expected I suppose. Since you won't comment on other Canadian Apple issues, why be a d-wad about why I can't get a trade up. THEY DON"T HAVE THE %$#@ PROGRAM HERE. Hey McFly!? And even though I am well connected here with Apple people, that type of decision isn't made here. I can get a First Family Discount once a year which is likely close to the trade amount but that isn't what the point was. Again, the program isn't available here. I get OSX copies for free and other NFR perks but machines are a different animal. Again very uncool comment.

5) I would expect that experience with users from people that work with a PC and don't know that there is more than one web browser. But in my experience Mac users, especially the users I know are different and these users I know all know some distinguishing characteristic of their machine that helps me know what it is. I simply don't agree with you.
Also, people who live in glass houses pal.....!

Look, the Mac users I know might be a little more knowledgeable about their tools than the people that you helped as a tech support agent. I work in advertising and design where Mac is "THE" tool and your tool is like Snap On wrenches to mechanic, you simply know it is a 3/8 socket or a 9mm box wrench. I can't explain why, but we do.

Maybe Apple markets Macs differently here but the machines have always been referred to by Family Name (PowerMac, PowerBook, iMac, etc) and then Model, usually something distinctive and non technical like 400 or 233 or 1 Ghz or 17" or 2Ghz DP, and then possibly by configuration anomily. Even in your own list, Gigabit Ethernet makes ONE appearance, as it does anywhere else I have seen the complete family of Apple products listed.

6) I have just looked at the Apple Support site and found a PDF
http://docs.info.apple.com/article.html?artnum=50120 that refers to the PowerBook as Gigabit Ethernet as a Family but no reference as a Model after the 550MHz machine, which was my original point. It isn't referred to by the Gigabit term here as it would be like adding 4 cyl or V8 after the car's name. Really a foregone conclusion that after the 550 the PowerBook only came with one new type of Ethernet capability, Gigabit. All the rest since then are referred to as PowerBook XXX.
So your sister doesn't know she has a Powerbook 667 or 800? Lots of people didn't know that there was a Wallstreet or Lombard or Pismo G3 PB, but most know that their machine is 300, 366, 400's.

So, I would call this a technical tie. What we have here is a BORING argument of semantics.

Well John123, like I said, you can win this one. Knowing what I know I don't care anymore and really need to get some real work done. I hope that you have a better day.
 
Simply unbelievable. When I show someone evidence in black and white, from the horse's mouth -- and they still argue -- I know that I'm wasting my time.

As a sidenote, you'd think even ASIDE from that that it would be common sense that speed -- while sometimes a distinguishing characteristic of a model, does not necessarily do the job (e.g., the case of the two 667 PowerBooks). For many years, Macs have been referred to as things like "beige," "blue and white," "Sawtooth," "mirror door," and the like...all at Apple's choice. The PowerBook G4 is a family...with models falling into the classes I described above. Any further sub-separations are just differences in technical specifications within a model. Call Apple and ask them...they'll tell you the same thing.

[EDIT] Or heck, rather than calling Apple, just check out the web site:
http://www.apple.com/powerbook/
Look at the right side, at the section that says, and I quote:
Think big back at the office
All three PowerBook G4 models support DVI output.


Hmmm, THREE current models...just as I described in my post above. And one of the models (the 15-inch FW800) comes in one of TWO speeds -- 1Ghz or 1.25Ghz.

Proof positive....


But more importantly, you're a rude and arrogant fellow who has no respect for others and who can't admit when he's wrong. It's a shame that people like you poison Macrumors for the rest of us.
 
Apple's disqualifying many returned PBs

I just got off the phone with Apple. I wanted to take advantage of the trade-in program, but my original TiBook was rejected. It has a very small dent in the lid (about 1/8" long and very slightly depressed, courtesy of a careless TSA inspector -- I have to point it out to people or they don't see it). Otherwise my PowerBook is in perfect shape; no case problems, no bad pixels in the display, never any trouble with the DVD drive, not even any paint flaking off. But according to the Product Specialist I was discussing this with, that dent counts as "accidental damage" and disqualifies my PB from the trade-in program.

I was surprised; I've read reports of people sending in machines with paint flaking off, serious scratches, bad hinges, etc. with no complaint. The Apple rep agreed that was true; and went on to say that he'd just come from a meeting on this subject, and that Apple would be getting in touch with many of the owners who sent in their PowerBooks to advise them that their trade-in machines didn't qualify!

Now I'm curious: Those of you who have sent in your trade-in PowerBooks, have you actually gotten the $700 credit Apple promised?
 
Re: Apple's disqualifying many returned PBs

Originally posted by jar

Now I'm curious: Those of you who have sent in your trade-in PowerBooks, have you actually gotten the $700 credit Apple promised?

I know someone who has. It's not a "credit" that is issued; rather, it comes off the bottom-line charge for your machine. So if you order the low-end 15", you are charged $1299 + tax.

I suspect that the guy told you they'd get in touch with other people to make you feel better. It would be quite a hassle and probably too much expense for Apple to deal with retroactively telling people to send their computers back.

Why don't you call tomorrow and ask to talk with a supervisor?
 
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