Originally posted by zim
has anyone asked apple if educationally purchased laptops are included?
Originally posted by X_Ranger
I asked. Apple said no.
Originally posted by X_Ranger
I asked. Apple said no.
Originally posted by kbrening
I don't completely understand the logic behind all of this, unless Apple is trying to unload a truckload of current PowerBook models to people who won't be offended when they introduce G5 POWERBOOKS IN THE COMING DAYS......
What a snotty start to a post. I think I'll enjoy myself...Originally posted by ideaguy
I can't believe I actually read through everyone of these posts relating to the PB trade up. I suspect that this list is chock full o' teens, nuts or people relatively new to Apple. The opinions of Apple's motives and validity of the offer chucked about are humorous, to say the least.
I'd like to know exactly what familiarity you have with Apple's supply of parts for older models of computers. Oh wait, that's right...you don't have any.Apple doesn't use USED parts for warranty repairs. There are not many parts in a Powerbook that aren't supplied by a 3rd party. Apple has plenty of parts.
You have a rather obtuse understand of failure rates. There are failure rates (truly percentages) of parts within a batch, and then there are failure rates over time. The only totally accurate way you can measure failure rates over time is -- yep, you guessed it...with time. Without that empirical observation, no one will have "a hint of [problems] while the machine is still being produced." Furthermore, what you call "simple statistical math" involves some complex models and some statistical distributions (e.g., Weibull, Poisson, binomial) for which I'm sure you don't know the equations.When Apple designs a product it is simple statistical math to determine a failure rate and then plan around that rate. Should there be some really bad math, they will have a hint of that while the machine is still being produced. Misinformation..... just amazing!
What does this have to do with anything? What are you even talking about? We aren't talking about PowerBooks being sold as new. We are talking about parts being used to repair other used PowerBooks.Refurbs are BRAND NEW machines. BY FEDERAL LAW Apple and every other manufacturer MUST state the condition of the machine when selling it. If the box was opened and returned, even without the machine being used, it has to be called REFURBISHED. It can't be sold as NEW, even though you and I know it is new for all intents and purposes. Sometimes there is the occasional whacko that buys a Mac and then for whatever reason returns it after using it for a week or whatever. Some Apple person will inspect it, replace missing manuals and whatever else to return the machine to new condition. Then they tape the box up and add it to the refurb inventory. Returned machines that Apple replaces with another are NOT RESOLD. If you have proof of something different, produce it!
For what purpose -- posterity? LOL...This trade-up "could be" a test "but is probably" the best way to gather up a bothersome batch (to Apple) of machines.
Ohhhh THIS LINE. The same line we read at all those rumor sites. So tell me -- since your friend is so close to you, and since he is so high at Apple as to be familiar with business practices and part inventories....why can't he help you out with that PB550 tradein you wanted to do? Seems that doing a tradein over a border shouldn't be a big issue for your powerful and informed friend.So how do I know what I know. A very close friend of mine works for Apple.
If you're suggesting that you have beer rolling around in your head, maybe that explains why your post was so belligerent and yet so poorly argued.When we chat about some of the answers I have read, beer sometimes can shoot from our noses from unexpected laughter.
Errr, or because the PowerBook G4 (DVI) and later models are not technically eligible for the tradein program, and the serial number is an easy way for Apple to distinguish which model a customer has (customers, with varying levels of technical savvy, may or may not know whether they have an original PowerBook G4 or a PowerBook G4-Gigabit Ethernet model). The serial number allows Apple to tell less savvy customers that their computer is "too new" to qualify for the tradein program, although I would be interested to know whether anyone has actually tried to trade in a DVI PowerBook or a 867/1Ghz PowerBook...Why does Apple need to know the serial number??? Because they know the batches of machine that are likely to fail.
Wrong. "Gigabit Ethernet" is the term Apple uses to refer to the 2nd generation of PowerBook G4s (those that sported processor speeds of 550 and 667, although as I noted in an earlier post, it is important to differentiate between the 667-Gigabit Ethernet model and the 667-DVI model). If you'd even bothered to do a search on the Apple support site, you'd have known this. Also, there was no "custombuilt" option to add gigabit ethernet capabilities to the 500. Proof of the existence of "Gigabit Ethernet" as a model name and not just a feature is at the following link:Oh and the Gigabit Ethernet isn't a model designation like 400, 500, 550 are models, as asserted by another posting in this thread. It was a logic board change in mid-production that created the name and the distinction. Few were built with the standard 10/100 Base T Ethernet port, logic board config. Gigabit capable machines started with the 550's and may have been available as custombuilt in the 500. According to everymac.com, the 400 didn't have it. Technologies torrent pace demonstrated early on in production.
I prefer, "Better to remain silent and be thought a fool, than to speak and remove all doubt." (Abraham Lincoln)Always remember and never forget this ONE SIMPLE TERM ..... "PEBCAK"
Problem Exists Between Chair And Keyboard!
Always!
Originally posted by john123
What a snotty start to a post. I think I'll enjoy myself...
Thank you and knock yourself out......
Apple doesn't use USED parts for warranty repairs. ... SNIP.... Apple has plenty of parts.
I'd like to know exactly what familiarity you have with Apple's supply of parts for older models of computers. Oh wait, that's right...you don't have any.
Additionally, the terms of the warranty that come with each and every PowerBook give Apple broad latitude and discretion when it comes to repair coverage of existing machines. They are under no obligation to provide you with a "new" replacement for a defective part. Furthermore, when it comes to whole motherboard replacements, used parts provide an inexpensive and effective option -- especially for motherboards that are no longer in mass production.
My 30 Macs and 15+ years of dealing with Apple is my EXACT familiarity with Apple Parts. I know because many of my not so old Macs can't get used parts from Apple if I need to get parts. More often than not, used parts are an option that the dealer offers, sometimes at the request of Apple but it has always been a option to the customer... or so has been my experience. But really, my experience should not be replaced for yours. There comes a certain point when Apple doesn't support the part supply for their machines. This too is another simple formula that deal with a range of inputs. Yes I am painfully familiar with the warranty terms and KNOW that there were no used parts used or the Apple dealers would have to disclose such when I pick it up.... even if the Warranty states they might or can or will use whatever parts. I don't live in the US but I am very familiar with a manufacturers obligations in Canada.
When Apple designs a product it is simple statistical math to determine a failure rate and then plan around that rate. ... snip.....
Misinformation..... just amazing!
You have a rather obtuse understand of failure rates. There are failure rates (truly percentages) of parts within a batch, and then there are failure rates over time. The only totally accurate way you can measure failure rates over time is -- yep, you guessed it...with time. Without that empirical observation, no one will have "a hint of [problems] while the machine is still being produced." Furthermore, what you call "simple statistical math" involves some complex models and some statistical distributions (e.g., Weibull, Poisson, binomial) for which I'm sure you don't know the equations.
Yup, you are right, I don't know the equations but feel free to lay them out if you want. My point is still valid. My simplified assertion was Apple and their manufacturers know up front what to expect and yes, time tells them whether they are right or wrong. Since it isn't the first product they have designed or manufactured, it becomes a relatively simple formula. Call my view what you want, it's not incorrect. Although manufacturing theory is a science, it isn't a new science or even rocket science.
Refurbs are BRAND NEW machines
.... SNIP........
Returned machines that Apple replaces with another are NOT RESOLD. If you have proof of something different, produce it!
What does this have to do with anything? What are you even talking about? We aren't talking about PowerBooks being sold as new. We are talking about parts being used to repair other used PowerBooks.
Read the list of early tirades! You will pick up on the comment about refurbs.
This trade-up "could be" a test "but is probably" the best way to gather up a bothersome batch (to Apple) of machines.
For what purpose -- posterity? LOL...
I may have missed the punchline but....
No.... duh! To get the older, increasingly more expensive to fix machines out of the mix. As the machine get further past End Of Life parts are get harder to stock and if they are using used parts the statistical reality that the part will fail is higher than a new one...... geeez, it seems crystal clear to me why they will trade them up. SO THEY DON"T HAVE TO FIX THEM...
So how do I know what I know. A very close friend of mine works for Apple.
Ohhhh THIS LINE. The same line we read at all those rumor sites. So tell me -- since your friend is so close to you, and since he is so high at Apple as to be familiar with business practices and part inventories....why can't he help you out with that PB550 tradein you wanted to do? Seems that doing a tradein over a border shouldn't be a big issue for your powerful and informed friend.
Not the sharpest spoon in the drawer are you? I wrote TWICE I was in Canada, where there is no such program. A trade in over the border is an issue and Apple doesn't work that way. Remember the serial number??? They know where the machine lives. They are watching you too!
When we chat about some of the answers I have read, beer sometimes can shoot from our noses from unexpected laughter.
If you're suggesting that you have beer rolling around in your head, maybe that explains why your post was so belligerent and yet so poorly argued.
Yah that is what I was suggesting. Beer is rolling around in my head. Bounces off me and sticks to you...... 8-P
Why does Apple need to know the serial number??? Because they know the batches of machine that are likely to fail.
Errr, or because the PowerBook G4 (DVI) and later models are not technically eligible for the tradein program, and the serial number is an easy way for Apple to differentiate between the various models whereas consumers, with varying levels of technical savvy, may or may not know whether they have an original PowerBook G4 or a PowerBook G4 (Gigabit Ethernet) model.
Errrrr.... huh, what?? a PB owner that doesn't know the basic model number of their own machine?? Oh Puhleeese!
Yes I suppose that they use the serial numbers for the reason you mentioned but the serial number has a wealth of information tied to it that helps Apple screen which machines they will take back, apart from the condition. Please make sure to look for the words "may have been" in the next comment I made.
I thought I was pretty clear about my understanding about what was eligible and what isn't.... but thanks ever so much for clearing it up even more.
I don't know a single Powerbook owner that didn't know the model they owned. Like a Porsche or BMW owner that didn't remember they had a Carrera or a M Series. Not frickin likely. And I know whack of PB owners. Or is that passle of owners.... really, who knows?
Oh and the Gigabit Ethernet isn't a model designation like 400, 500, 550 are models, as asserted by another posting in this thread. It was a logic board change in mid-production that created the name and the distinction. Few were built with the standard 10/100 Base T Ethernet port, logic board config. Gigabit capable machines started with the 550's and may have been available as custombuilt in the 500. According to everymac.com, the 400 didn't have it. Technologies torrent pace demonstrated early on in production.
Wrong. "Gigabit Ethernet" is the term Apple uses to refer to the 2nd generation PowerBooks (those that sported processor speeds of 550 and 667). If you'd even bothered to do a search on the Apple support site, you'd have known this. Also, there was no "custombuilt" option to add gigabit ethernet capabilities to the 500. Proof of the model name "Gigabit Ethernet":
http://docs.info.apple.com/article.html?artnum=88212
Ya sure ok........ I didn't look there but I used a source that is as reliable and I added a "possible custom built" caveat as the source I used provided the same.
My assertion was and is that GB Ethernet isn't a Model desigination... because it isn't. I never said that there was a Custom Built option for GB Ethernet, I just said that there could be an earlier model that was a custom build that could contain something that isn't part of the standard build.
Always remember and never forget this ONE SIMPLE TERM ..... "PEBCAK"
Problem Exists Between Chair And Keyboard!
Always!
I prefer, "Better to remain silent and be thought a fool, than to speak and remove all doubt." (Abraham Lincoln)
CAN I GET AN AMEN, SISTER!
This is supposed to be a forum of mutual support and clean communication, and this thread was that until you showed up. Coming in here, blasting everyone, and talking about your beersnot is uncool -- ESPECIALLY when you haven't even done your research to know what you're talking about.
Rather than delving into quotes of quotes of quotes, which borders on unreadable, I'll respond to the highlights here. In general, your original post was downright rude and arrogant...which is bad in its own right, but when it's combined with factual inaccuracies, extremely poorly crafted arguments, and illogical statements, that makes it all the worse.Originally posted by ideaguy
Originally posted by jar
Now I'm curious: Those of you who have sent in your trade-in PowerBooks, have you actually gotten the $700 credit Apple promised?