Pre-Order Apple Store Express Purchase and Store Gift Cards

Discussion in 'iPhone' started by danilko1, Sep 11, 2014.

  1. danilko1 macrumors 6502a

    danilko1

    Joined:
    Jun 21, 2010
    #1
    Can you use gift cards with the express purchase option?

    Can you "pre-redeem" gift cards at the Apple on-line store?

    Can you apply a gift card to an express purchase after the fact? IE: Update payment information?
     
  2. webbuzz macrumors 65816

    webbuzz

    Joined:
    Jul 24, 2010
    #2
    1) No.
    2) No - It would be nice if Apple did this (similar to Amazon), allowing you to use it with express purchase.
    3) Not sure. You can change payment with store pickup at the store.
     
  3. danilko1 thread starter macrumors 6502a

    danilko1

    Joined:
    Jun 21, 2010
    #3
    A bit late, but thanks anyway.

    I didn't get to use my gift card. I called Apple (1-800-My Apple) and talked to an iPhone sales rep. She looked and tried, sent IMs to other staff. The consensus was, no you can't redeem the gift card after purchase.

    Well, that's not 100% true.

    Let's be more specific. You can't redeem the gift card after purchase, without returning the iPhone. You have to cancel your order, and then order again, this time using your gift card as part of the process.

    You cannot receive your iPhone, take it into the store, return it and repurchase. Once you return the iPhone, (if unopened) it goes back in stock, and then gets re-assigned to the next "person in line" YOU have to go to the back of the line and start over. This is the nature of the highly constrained product launch. If the phone is opened, again they can't resell it back to you. It gets sent back to Apple, to the "refurbished" inventory and waits for that process to begin.

    So, for me, I have a $100 gift card I can't use towards the purchase of my phone. I do have it though for anything else.
     
  4. webbuzz macrumors 65816

    webbuzz

    Joined:
    Jul 24, 2010
    #4
    Sorry for the delay.

    The part in bold, if you ordered online for store pickup, you would be able to use your gift card at the time of pickup. Return it and use a gift card is different.
     
  5. danilko1 thread starter macrumors 6502a

    danilko1

    Joined:
    Jun 21, 2010
    #5
    :)

    I would rather not mess with the store in the next two weeks.
     

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