Pre-order Horror Story

Discussion in 'iPhone' started by Primate, Oct 12, 2011.

  1. Primate, Oct 12, 2011
    Last edited: Oct 12, 2011

    Primate macrumors member

    Oct 10, 2011
    Those in the ATT thread know my story by now but I have to vent.

    So I stayed up and started hitting refresh at 12:00 am PST sharp on the apple site by 1:30 am PST I still could not get an order complete so I went to the ATT site and 9 mins later I had my confirmation 1:39 am PST 3:39 am my time.

    I got this email

    Right on time for some sleep. Then friday night I get this email:

    So I call and I am told I have to take 2 forms of ID in to the store. The store was closed by this time so I went in Sat first thing when they opened and gave them IDs and all was well. Then Sat night I get this again:
    WTF!!! I thought it might be an error duplicate but I figured I better call just incase. Sure enough something was not done right at the store and I had to answer a bunch of questions from my credit file and they say ok you are good to go. Shortly after the call I get this:

    I checked my status on Monday and my order date has changed to 10/8 vs when I actually ordered and as of today I am still showing backordered on my order status page. I understand these things happen and I am hoping to get the phone some time next week but all this talk of 1 month for orders processed after Friday is getting me worked up. So thought I would share so those with similar stories know they are not alone.
  2. Primate thread starter macrumors member

    Oct 10, 2011
    Still no tracking today. Hopefully next week is the week for me. This will be my last time staying up to do a pre-order lol.
  3. lilj4425 macrumors 6502a

    Apr 26, 2007
  4. ap3604 macrumors 68000

    Jan 11, 2011

    You left it on the counter so I took it ;)
  5. hollowplayer macrumors regular

    Oct 8, 2011
    Same situation here. I am canceling order or file chargebacks and wait for next batch from Verizon.
  6. Sir Ruben macrumors 65816

    Sir Ruben

    Jul 3, 2010
    Doesnt seem worth it for a phone does it? :(
  7. Don Kosak macrumors 6502a

    Don Kosak

    Mar 12, 2010
    Hilo, Hawaii
    In 6 months you won't even care about this.

    Life is too short to get mad at this kind of botch up. AT&T is famous for this type of stuff. Maybe they'll surprise you, maybe not. Maybe it takes an extra few days. Won't matter in the larger scheme of things.

    As we say in the islands here, "Hang loose, brah."
  8. lionqueen macrumors 6502

    Aug 30, 2009
    I feel you. At least yr issue's been resolved though...I'm still waiting for att to figure out why theres a hold on my account. It'll be four days today.
  9. Primate thread starter macrumors member

    Oct 10, 2011
    No Sir. I purchased a house with less hassle ;)
  10. amazingdm macrumors 6502

    Jul 2, 2010
    I hope you're ready for disappointment when you get the phone
  11. Don Kosak macrumors 6502a

    Don Kosak

    Mar 12, 2010
    Hilo, Hawaii

    Actually, I think it may be easier to buy a Gun in the US than to buy a Cell Phone from AT&T.

    (I got hit with the "verify your identity" delay too by the way. Then they changed my order date from 1 hour after the site opened to "10/8". It was my fault for having moved earlier this year they kindly explained to me, before tossing my order at the end of the line...)
  12. Primate thread starter macrumors member

    Oct 10, 2011
    Why would I be disappointed when I get the phone :confused:
  13. Stealthipad macrumors 68040


    Apr 30, 2010
    Sounds to me like you got something wrong with your credit/identity, etc.

    Everyone is super careful these days because of the scammers. After this is all over I would get it FIXED!:rolleyes:
  14. Primate thread starter macrumors member

    Oct 10, 2011
    I moved about 6 months ago. Perhaps that is the issue? I am fine with them double checking my identity. Actually I am happy to see they do this, but they need to find a more efficient way to conduct the check.
  15. samcraig macrumors P6

    Jun 22, 2009
    I missed the part where this was a horror story.
  16. Primate thread starter macrumors member

    Oct 10, 2011
    Originally I had My Pre-Order Saga as the title but it wasn't as catchy as a title with Horror in it. Got you to read right?
  17. wpotere Guest

    Oct 7, 2010
  18. drnen macrumors regular

    Jul 1, 2007
    I bet Siri turns out to be the murderer.. lets watch!!
  19. ap3604 macrumors 68000

    Jan 11, 2011
    I gotta try that next time. Anytime I start a new thread I have to put 'HORROR!!!' in the title somehow to see if I get extra views :rolleyes:

    example: 'OH THE HORROR!!! quick iPhone 4s question...' :p
  20. Primate thread starter macrumors member

    Oct 10, 2011
    It will work.. but really to me it is a horror story. When November rolls around and i still don't have the phone I will have to come up with something even more catchy :cool:
  21. samcraig macrumors P6

    Jun 22, 2009
    Your story is neither horror or a saga.

    And I read the thread because I pretty much knew it wouldn't be close to either and wanted to make a sarcastic comment illustrating your drama queen like behavior.

    So if you consider that a +1 for you... so be it...
  22. mcdj macrumors G3


    Jul 10, 2007
    Not getting your phone the exact day it comes out is beyond's utter catastrophe. Expect a major spike in suicides and murders if people don't get their telephone toys when they deserve them.
  23. isoft7 macrumors 6502a

    Oct 3, 2011
    ...and there on the door handle...

    WAS A HOOK!!!!!
  24. 1080p macrumors 68020


    Mar 17, 2010
    Planet Earth
  25. galax83061 macrumors member


    Jun 20, 2010

    You are so right!!! Lol

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