Pre order status deleted

Discussion in 'iPhone' started by hchavarria, Jun 18, 2010.

  1. hchavarria macrumors 6502

    Joined:
    Oct 8, 2008
    #1
    I preordered two iPhones for my wife and I, I received two email confirmations stating they were reserved at my local Apple Store. Today I checked the reservations and it says I don't have any reservations. I called my store and they said "Sorry but we don't see any reservations for you so you will have to pre order for July or try to get one on launch day by waiting in line.". Has anyone else seen this? I'm thinking of just showing up with both reservations and hope they give them to me.
     
  2. Mystikal macrumors 68020

    Mystikal

    Joined:
    Oct 4, 2007
    Location:
    Irvine, CA
  3. pugnut macrumors 6502a

    Joined:
    Jul 1, 2007
    #3
    The store will not see the reservations, however try calling apple directly. If you do have see it online they will not give you one just because you have the emails- Where did you check your reservation ? Did you try the apple store app? Is shows the pending reservations. At a minimum I would raise the issue to customer support.
     
  4. hchavarria thread starter macrumors 6502

    Joined:
    Oct 8, 2008
  5. Mystikal macrumors 68020

    Mystikal

    Joined:
    Oct 4, 2007
    Location:
    Irvine, CA
    #5
    Click stores. Then click the location of the store you reserved at and then scroll down.
     
  6. hchavarria thread starter macrumors 6502

    Joined:
    Oct 8, 2008
    #6
    I don't see an option to check reservation, or to make them
     
  7. Mystikal macrumors 68020

    Mystikal

    Joined:
    Oct 4, 2007
    Location:
    Irvine, CA
    #7
    Click Stores on the bottom middle
    Click your Store
    See the picture of your store?
    Right below it theres 3 tabs. "Featured" "Events" "Reservations"
     
  8. hchavarria thread starter macrumors 6502

    Joined:
    Oct 8, 2008
    #8
    When I go to the Reservations tab I only get options to make reservations.
     

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