Carrier Pre-order through AT&T

Discussion in 'iPhone' started by jwlbel, Sep 11, 2016.

  1. jwlbel macrumors regular

    Joined:
    Oct 29, 2012
    #1
    I went into the AT&T store this afternoon and I pre-ordered two (for my wife and myself) new iPhones 7 plus'. The estimated ship date isn't until 10/7-10/14. My question is... Is it possible to go into the AT&T Store (after they are released) if they have them in stock, can I get them in-store and cancel my pre-order or do I have to wait until the pre-order finally ships? Of course, assuming that they have some in store to sell. It would make sense that I could but sometimes places have strange rules that don't make any sense.
     
  2. coolaaron88 macrumors member

    coolaaron88

    Joined:
    May 28, 2010
    Location:
    Las Vegas, Nevada
    #2
    I work for AT&T

    Once the preorder ships you won't be able to cancel it until its delivered.
     
  3. jwlbel thread starter macrumors regular

    Joined:
    Oct 29, 2012
    #3
    Thank you for the quick reply :)

    My question is... Since it is not due to ship until 10/7-10/14 and if I go into the local AT&T on launch day or soon after but BEFORE it ships can I get it in the store and cancel my pre-order that has not shipped yet? If it ships earlier and I for some reason (would love it if it happened) I were to get it on launch day then I would not need to go into the store.
     
  4. Juansito macrumors regular

    Juansito

    Joined:
    Sep 12, 2014
    #4
    I have heard (can't confirm) that if you cancel your order it takes 24/48 hours for the upgrade (att next) to become available again so you can re-order.
     
  5. coolaaron88 macrumors member

    coolaaron88

    Joined:
    May 28, 2010
    Location:
    Las Vegas, Nevada
    #5
    Yes you can do that any time as long as it hasnt shipped, you'd be good.
     
  6. Steve686 macrumors 68030

    Steve686

    Joined:
    Nov 13, 2007
    Location:
    US>FL>Miami/Dade>Sunny Isles Beach>Condo
    #6
    I ordered then cancelled a 6s and then ordered the 6sPlus within 5 minutes last year on NEXT as soon as preorders went live. I had no problem with my NEXT eligibility re-upping immediately.

    I'm sure there have been others not so lucky.
     
  7. boomhower macrumors 68000

    boomhower

    Joined:
    Oct 21, 2011
    #7
    I canceled a preorder with Apple tonight and within an hour or so it was showing available to upgrade with AT&T again. AT&T told me 12 hours, took much much less than that. Not a exactly the same situation but just a data point to consider.
     

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