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Raphy

macrumors member
Original poster
Oct 22, 2008
35
0
Hey guys, after several hours of failed attempts to pre-order i took someones advice on the forum to cancel family texting plan and Voila it worked. But that was last night and i haven't gotten my confirmation email. I check my order status on apple.com and the phone shows up but what does it mean that i never got the confirmation??
 
i think its just overloaded with so many people ordering. At first people were getting the email right away. When I did it it took over 2 hours. Now its taking even longer.
 
Hey guys, after several hours of failed attempts to pre-order i took someone advice on the forum to cancel family texting plan and Voila it worked. But the was last night and i haven't gotten my confirmation email. I check my order status on apple.com and the phone shows up but what does it mean that i never go the confirmation??

Im in the same boat. Ill let you know if I get anything
 
I'm still awaiting my confirmation as well, and I've got to be close (relatively speaking) to the front of the pack. I ordered yesterday, probably 30 minutes after the keynote was over. My order shows up under order status, though. I tried to call this morning, and was on hold for 30-45 minutes before having to take another phone call. I'll try calling again when I get the chance.
 
I'm still awaiting my confirmation as well, and I've got to be close (relatively speaking) to the front of the pack. I ordered yesterday, probably 30 minutes after the keynote was over. My order shows up under order status, though. I tried to call this morning, and was on hold for 30-45 minutes before having to take another phone call. I'll try calling again when I get the chance.

same, my order status is correct but never received email confirmation
 
I ordered around midnight last night and got my email before I went to bed shortly after. If you don't get anything soon, try calling Apple and seeing if they have anything on file for you. Also, log into your account and check your recent orders!
 
I just spoke with Apple and they said that it is going through some sort of secondary verification with AT&T for some reason. The guy said that I would receive an email should there be anything wrong with the order (I'm a bit perplexed as to why there would be anything wrong still, but there was no way he could answer that), and that he expects me to get my order confirmation sometime today. He checked to make sure there wasn't anything wrong with the order as it stands now, and I appear to be fine.

I'm a bit nervous because I'll be going out of town for nine days and want to make sure there aren't any holdups before I leave (as I'll be without cell/email), but he seemed confident that, despite the delay, everything was good to go.

By the way, if you want to call, the hold time is currently around 45 minutes, even though they say 1-2 hours.
 
For those of you who are talking about checking your order status, did you pre-order to have the phone shipped to you, or are you going to finish the purchase in-store?

I am going to go in-store on launch day to finish my order. I received a confirmation email about 10 hours later, but don't have anything in my "order status" on apple.com
 
Just call the store. I didn't get a confirmation, so I called my local Apple store and they had my name and the phone I ordered. All set for next week.
 
Finally!! I'm sitting at work and i check my phone and i got the confirmation. I think i can relax and just wait for it to arrive now....I already posted my old one on ebay so i was sorta already committed to this deal....good times
 
Well i preordered 10 mins ago so I should get my confirmation email tomorrow? i printed out my order page in case I have to march into an Apple store if anything goes wrong
 
Well i preordered 10 mins ago so I should get my confirmation email tomorrow? i printed out my order page in case I have to march into an Apple store if anything goes wrong



I ordered about 24 hours ago and still nothing
 
I'd suggest giving Apple a call tomorrow. I'm doing that if I do not get an email by thursday
 
From Apple after the order? I completed this several hours ago. Need I be concerned?

I found out today from ATT store that if you have not had service for 6 months or better...you are not eligible foe 399/499 pricing. What a load of crap. Those people must pay 599/699.

Got my confirmation today....
 

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I reserved an iPhone Monday night but did not see a confirmation email. The next morning, I grew concerned so I re-entered the reservation. (So I'm not sure if I have two reserved now or not.) I had called my apple store and the salesperson said to wait a little longer for the confirmation email. When I got back to my email, there was my confrimation email.

The salesperson advised me to call back closer to the 19th to learn the details of how the day will go. I'm hoping placing a reservation will help me get a phone on the 19th. The most I've learned so far is the store will probably be opened earlier than usual. But no word yet of separate lines, like they are doing at the AT&T stores.

Not sure why, but I want to buy my phone from Apple. : )
 
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