Preorder Question (Delayed?)

Discussion in 'iPhone' started by Helixc0de, Sep 18, 2012.

  1. Helixc0de macrumors regular

    Apr 23, 2011
    I called in 7 am eastern standard time on the 14th to AT&T to preorder the iPhone 5. Well I completed the order at 7:23 am. Well I didn't check my spam folder and didnt accept the terms and conditions until 10 pm that night. So when should I receive my phone. I'm really pissed at myself...
  2. Helixc0de thread starter macrumors regular

    Apr 23, 2011
  3. Mxbzz macrumors 6502

    Jul 22, 2012
    From a past experience with the 4S, your order does not go through until you accept the T&C, so even though you ordered the phone at 7 AM, you can expect your order to have officially gone through after you agreed to the T&C. I'd expect the iPhone between the 21st and Oct 5th in your case.
  4. nostresshere macrumors 68030

    Dec 30, 2010
    Have heard both ways.

    Your order moves along.
    Your order is pending.

    Nobody seems to know. I think it does not matter. Then again, who cares what I think.

    In any event,there is nothing you can do at this point.

    But, you have proven a good reason NOT to have a spam folder.
  5. Helixc0de thread starter macrumors regular

    Apr 23, 2011
    I agree with you completely...If something can go wrong when it comes to being the first person to get an iPhone it does...Every year since launch. I'm cursed when it comes to Apple Technology.
  6. AppleMomma111 macrumors regular


    Sep 15, 2012
    I'm in the same exact position, I ordered by phone called at 7 am set when they opened and was only told the terms had to be accepted before it would ship and was told it would ship 9/20. Didn't tell me that my order didn't really count until I accepted though. I actually didn't realize it was in my spam folder until I go looking for it the next day in the afternoon. Now my order date says 9/15 so I'm even later than you. I've been told from a live chat it goes from when you accept, but I've also heard people say it still goes by when your order # was created which was the morning of 9/14.

    Who really knows, mine still says its backordered. I'm pretty pissed also and if it doesn't ship this week I will be trying to have the upgrade fees waived ,the whole point of calling them as soon as they opened was to get it Friday. We had to ask to upgrade one of our lines early otherwise we would have ordered online.
  7. Helixc0de thread starter macrumors regular

    Apr 23, 2011
    Mine is still on backorder to I was going to order at midnight but I fell asleep...I hope I get it Friday.
  8. Olivia23 macrumors 6502a


    Jul 26, 2008
    I'm surprised they didn't make sure you accepted terms and conditions before you got off the phone. I called Verizon at 10am and he told me I needed to check my email and accept terms and conditions.

    I was on vacation and had to hang up, check email on my phone, accept terms and conditions. The rep called me back in 10 minutes and said nothing happened so we hung up again, I saw I had an email confirmation so the terms were accepted. The Verizon rep called back in 2 minutes, said he still couldnt see where it was accepted. Then I told him I had an email saying it went through, then he said I was good. Basically I'm hoping mine ships on 9/26 like it says it will.
  9. sulpfiction macrumors 68030


    Aug 16, 2011
    Philadelphia Area
    Not to kill ur hopes, cause it really sucks. But if ur still showing as back ordered, I wouldn't expect it Friday. Especially if u waited until the next morning to order.

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