Preordered but $18 upgrade fee not waived?

[edtorious]

So days before I preordered, I checked and even text that number to determine if I am eligible for early upgrade and I was and was told that the $18 upgrade fee will be waived. So I preordered yesterday thru AT&T and during the check out process, the charge looks about right and didn't really checked the calculations because nothing on the invoice shows about the upgrade fee but now that I'm calculating it, they charge me the $18 upgrade fee! $299 for the 32GB Black iPhone 4 and they charged me $317, I thought it was the tax but I noticed that the tax charge is TBD, so $317 - $299 = $18. Are they going to waive the upgrade fee later?😕

 

[Tara Luvs Apple]

You get charged the fee to your AT&T bill, not now. If it is not waived, then call AT&T.

 

[mloffa]

That's tax, don't worry.

 

[Resist]

I'm confused as to who gets this $18 fee and who doesn't. And why it is even being charged.

 

[OneMike]

I'm confused as to who gets this $18 fee and who doesn't. And why it is even being charged.

Not sure on what the criteria is, but I called and you can get it waived even if they don't by default.

 

[besnfrd]

i was told that it'll be there, then credited back to you on the next bill.

 

[lnferno]

i was told that it'll be there, then credited back to you on the next bill.

That's what I was told as well. They told me that if I don't see a credit on my next invoice, call them and they'll remove it.

 

[Resist]

then credited back to you on the next bill.

So you have to wait a month to get your money back? Money that you were never supposed to pay in the first place. And if you forget to call them about it, when they don't give it back to you on your bill, then they make out. I don't like how AT&T is handling this.

 

[Tara Luvs Apple]

i was told that it'll be there, then credited back to you on the next bill.

That's what I was told as well. They told me that if I don't see a credit on my next invoice, call them and they'll remove it.

I do not ever remember seeing that...