iPad mini Preordered iPad Mini 5 - No Movement

mozartwon

macrumors member
Original poster
Mar 1, 2010
89
22
VIENNA Va.
I preordered the IPad Mini 5 on March 18 (space gray 64 gb) on Apples’s website, still stuck on “order received”! What gives?!!
 

Whoakapi

macrumors 6502
May 26, 2010
347
185
Apple is really slow getting the new iPads out of China...

For myself I don't understand why my order has a 2 weeks delivery time. But I see both the new Air and Mini5 with very long order times.
 

007p

macrumors 6502a
Mar 7, 2012
808
308
Ordered 4 minutes after site went up.

Got 28th-2nd delivery. Mine changed to preparing yesterday, been sat there for 18 hours now. I must say, this launch has been a complete joke and disappointment.

Meanwhile can just walk into Best Buy and pick one up since Tuesday. No idea what Apple is doing. Feels like the iPhone X all over again. Surplus stock in the US and nothing in Europe.

I’ll just put it down to Apple believing it’s own lies and completely underestimating the demand for a new mini to make me feel better.
 
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mozartwon

macrumors member
Original poster
Mar 1, 2010
89
22
VIENNA Va.
Just received this from Apple:

“Your order cannot be entered into our order system because the custom store from which you ordered has been deactivated.”

what are they talking about!? I’ve ordered many, many times on Apples website and never had this problem.
 

Ladybug

macrumors 68000
Apr 13, 2006
1,695
767
Just received this from Apple:

“Your order cannot be entered into our order system because the custom store from which you ordered has been deactivated.”

what are they talking about!? I’ve ordered many, many times on Apples website and never had this problem.
Probably best to call them. Sounds like they might of had issues when you ordered. You might be better off finding one locally now.
 

pshufd

macrumors 65816
Oct 24, 2013
1,465
973
New Hampshire
I ordered on March 23, date of April 9-12. Saw it at Best Buy on Tuesday and ordered it for pickup yesterday and picked it up and cancelled the Apple Store order. They have them in limited quantities in three Best Buy stores within 15 miles of me.
 

pshufd

macrumors 65816
Oct 24, 2013
1,465
973
New Hampshire
Just had an email saying mine is delivering tomorrow
Good that you're getting it tomorrow as you should for ordering the first day. In past launches, customers have received them from Apple before the official launch date because they were shipped several days beforehand and the shipping companies could have delivered faster than expected. This time, it seems like they were shipping at the last minute to get them here from China.

I'm not happy with this process but am glad my local stores had them available. Apple should fix this in the future. It may also be that there is just far more Mini demand than Apple expected. They had been cutting estimates sharply last year and decided to be conservative on the market outlook.
 

dcpmark

macrumors 6502a
Oct 20, 2009
922
673
Ordered 4 minutes after site went up.

Got 28th-2nd delivery. Mine changed to preparing yesterday, been sat there for 18 hours now. I must say, this launch has been a complete joke and disappointment.

Meanwhile can just walk into Best Buy and pick one up since Tuesday. No idea what Apple is doing. Feels like the iPhone X all over again. Surplus stock in the US and nothing in Europe.

I’ll just put it down to Apple believing it’s own lies and completely underestimating the demand for a new mini to make me feel better.
It’s a fairly narcissistic view to call the launch a “complete joke”, or that Apple is somehow lying to you. As usual, there will always be some outliers in any new product launch, and the fact that you and the others in this thread had a bad experience is not indicative of the total experience for the rest of the world. For example, I ordered the morning of the announcement, got a delivery date of March 29-April 2, and my Mini 5 arrived on March 27th, 2 days early. Lucky for me too, since my Best Buy has zero Mini 5s in stock, much less a 256 SG Cellular Mini 5.

Remember, it’s just another consumer electronic device.....nothing really to get upset about.
 

dyt1983

macrumors 65816
May 6, 2014
1,358
143
USA USA USA
For example, I ordered the morning of the announcement, got a delivery date of March 29-April 2, and my Mini 5 arrived on March 27th, 2 days early. Lucky for me too, since my Best Buy has zero Mini 5s in stock, much less a 256 SG Cellular Mini 5.

Remember, it’s just another consumer electronic device.....nothing really to get upset about.
The Space Gray 256GB Wifi+Cellular must be the lottery winner, since I ordered that the first day and received mine quite early as well.

The Mini 5 really has highlighted the "negative vocal minority" MR situation for me... it seems a lot of people ordered it by now and I haven't seen m/any of the recipients complain about "THOSE BEZELS" or "OFF CENTER HOME BUTTON" with the gusto seen soon after announcement. It seems those forum posters probably have moved on today to other things like "OMG CAN'T UPGRADE MY EXISTING IMAC PRO TO 256GB, IM NVR BUYING AN APPLE PRODUCT AGAIN".
 
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Rafterman

macrumors 68020
Apr 23, 2010
2,415
1,407
The Space Gray 256GB Wifi+Cellular must be the lottery winner, since I ordered that the first day and received mine quite early as well.

The Mini 5 really has highlighted the "negative vocal minority" MR situation for me... it seems a lot of people ordered it by now and I haven't seen m/any of the recipients complain about "THOSE BEZELS" or "OFF CENTER HOME BUTTON" with the gusto seen soon after announcement. It seems those forum posters probably have moved on today to other things like "OMG CAN'T UPGRADE MY EXISTING IMAC PRO TO 256GB, IM NVR BUYING AN APPLE PRODUCT AGAIN".
Yeah, the off-center home button really got me. Just when you thought complaints couldn't get any more petty.
 
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007p

macrumors 6502a
Mar 7, 2012
808
308
It’s a fairly narcissistic view to call the launch a “complete joke”, or that Apple is somehow lying to you. As usual, there will always be some outliers in any new product launch, and the fact that you and the others in this thread had a bad experience is not indicative of the total experience for the rest of the world. For example, I ordered the morning of the announcement, got a delivery date of March 29-April 2, and my Mini 5 arrived on March 27th, 2 days early. Lucky for me too, since my Best Buy has zero Mini 5s in stock, much less a 256 SG Cellular Mini 5.

Remember, it’s just another consumer electronic device.....nothing really to get upset about.
Never said Apple were lying to me. I said they are most likely still in the view that no one wants a new mini and they should instead buy the big phone that has the same screen size (which is not true).

I also mentioned explicitly how much better stock was in the US compared to Europe - I was not talking about ‘the rest of the world’.

And I stand by my complete joke comment - go read about people asking stores when they might be expecting stock in. No one seemed to know. I’d say that was very poorly managed. If they had just said the release date was 29th March, it would be a whole different story, instead you have stores not knowing anything, stores randomly already selling it and online orders all over the place.

This is not what I would expect from a product launch by Apple - as I said, disappointed. You’re right, it’s nothing to get upset about but this is a place to discuss it so that’s my view on the launch.
 

dcpmark

macrumors 6502a
Oct 20, 2009
922
673
Never said Apple were lying to me. I said they are most likely still in the view that no one wants a new mini and they should instead buy the big phone that has the same screen size (which is not true).

I also mentioned explicitly how much better stock was in the US compared to Europe - I was not talking about ‘the rest of the world’.

And I stand by my complete joke comment - go read about people asking stores when they might be expecting stock in. No one seemed to know. I’d say that was very poorly managed. If they had just said the release date was 29th March, it would be a whole different story, instead you have stores not knowing anything, stores randomly already selling it and online orders all over the place.

This is not what I would expect from a product launch by Apple - as I said, disappointed. You’re right, it’s nothing to get upset about but this is a place to discuss it so that’s my view on the launch.
So you think Apple will be rolling out millions of a new product that they believe “no one wants”?? That’s one of the dumbest things I’ve read in my 10 years here, and that’s really saying something.

And now you’re the spokesman for the “Europe” Mini 5 product launch?? Tell me..... how many Europeans got their Mini 5s already, and how many didn’t? just wondering what you’re basing your sweeping generalization that there’s “nothing in Europe.”

Finally, why are you having problems wrapping your head around the fact that some store employees don’t know when they are getting stock in, or that Best Buy and Apple Store employees don’t know everything? I’m guessing you are relatively new to retail distribution of popular consumer electronic devices. Sorry, but this is not new and not unique to Apple or Best Buy. It appears in this case that Apple did not give a specific release date, but allowed stores to begin selling whenever stock arrived. So what? Even if Apple gave a specific date for the Mini to be released is no guarantee as to stock or availability, or whether 3rd-party retailers with their minimum wage employees know and/or adhere to that specific release date. Just another whiney post from people who don’t have to look far to complain about something.
 

007p

macrumors 6502a
Mar 7, 2012
808
308
So you think Apple will be rolling out millions of a new product that they believe “no one wants”?? That’s one of the dumbest things I’ve read in my 10 years here, and that’s really saying something.
Clearly you have never read any topic here in the last 2 years about why there hasn't been a new ipad mini. Was any of it true? Not really possible to say - the release of a new one probably indicates no.

And now you’re the spokesman for the “Europe” Mini 5 product launch?? Tell me..... how many Europeans got their Mini 5s already, and how many didn’t? just wondering what you’re basing your sweeping generalization that there’s “nothing in Europe.”
I think you are cutting part of what I said out of context. I was actually comparing it to the iphone X launch, and while I'm not going to dig around for all the facts about that, there were clearly a lot more available in the US and a lot less in Europe at the start.

Finally, why are you having problems wrapping your head around the fact that some store employees don’t know when they are getting stock in, or that Best Buy and Apple Store employees don’t know everything? I’m guessing you are relatively new to retail distribution of popular consumer electronic devices. Sorry, but this is not new and not unique to Apple or Best Buy. It appears in this case that Apple did not give a specific release date, but allowed stores to begin selling whenever stock arrived. So what? Even if Apple gave a specific date for the Mini to be released is no guarantee as to stock or availability, or whether 3rd-party retailers with their minimum wage employees know and/or adhere to that specific release date.
I never said it was unique? I just said I was disappointed that it has happened this way for this launch. Why is it bothering you so much :rolleyes: It's only my view, not everything is perfect, normally Apple have been slightly better than this in the past though...
 
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Josieb1

macrumors regular
Nov 3, 2013
215
120
London
I haven’t ordered my new Mini yet as i’m hoping to pick one up in store, but I do have one in my basket on the Apple Store. This morning the online delivery date was 9th-12th April, this afternoon is says 5th-9th April. Hopefully this means the iPads are moving now.
 
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dcpmark

macrumors 6502a
Oct 20, 2009
922
673
I haven’t ordered my new Mini yet as i’m hoping to pick one up in store, but I do have one in my basket on the Apple Store. This morning the online delivery date was 9th-12th April, this afternoon is says 5th-9th April. Hopefully this means the iPads are moving now.
I think that lots of people pre-order and then cancel when they find out they can pick one up earlier in stores, and those cancelations can free up some extra online inventory.
 
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v1597psh

macrumors regular
Feb 4, 2014
238
386
London
Ordered top-tier mini 5 on March 18th in London. Just two hours ago got notification that it has finally been despatched and will arrive tomorrow.
 
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pshufd

macrumors 65816
Oct 24, 2013
1,465
973
New Hampshire
I think that lots of people pre-order and then cancel when they find out they can pick one up earlier in stores, and those cancelations can free up some extra online inventory.
Hopefully Apple realizes that this is happening and will be happy with how eager their customers are to get their hands on these devices.
 

Dlanod

macrumors 6502a
Jul 11, 2008
930
44
UK
Ordered 18th and had email this evening to say delivery tomorrow. Silver 64GB WiFi. Scotland.