I am attempting to return a refurb MacBook Air. I called and was told I would receive a prepaid label. Instead I found a return label (not pre paid) on my order status page. Does apple not give prepaid labels with refurbish returns? I tried calling but waited for a while and no customer rep. So I figured I'd ask here before I tried again. If they don't that's cool. Just don't want to wait on hold for nothing. Thanks.