Prepaid Label!! HELP!!

[sukanas]

my imac is a DOA (on my vista!!) and i got the RMA# via email but i still havent gotten my prepaid label from fedex (i called thurs)

anyone's who been through this process... how long did you have to wait for your fedex label?

 

[SchneiderMan]

what??

 

[sukanas]

LOL sorry let me clear this up

basically my iMac (bought it from refurb) is a DOA... it has screen bleeding
so i called apple and they said theyd replace it

so thtey sent me an RMA # via email
and in the RMA email, it said that fedex would email me a prepaid shipping label...

but i havent gotten the prepaid label -___-
....yet at least i hope

 

[SchneiderMan]

it takes a little time for it to send out to your email..

 

[uspp144]

LOL sorry let me clear this up

basically my iMac (bought it from refurb) is a DOA... it has screen bleeding
so i called apple and they said theyd replace it

so thtey sent me an RMA # via email
and in the RMA email, it said that fedex would email me a prepaid shipping label...

but i havent gotten the prepaid label -___-
....yet at least i hope

I am having same problem also. Going on my 3rd day waiting for my pre-paid shipping label from FEDEX. I talked to Apple and they told me it takes at least 24 hours. Well will give them another call on Saturday. What a sham. My first Apple product.

 

[Aboo]

Only Apple can help you with this....normal waiting time for the Fedex label is 24 hrs-48 hrs; if it has taken longer than that, you should go ahead and contact Apple and ask them to resend the labels.

 

[Koodauw]

Apples got a little presentation to prepare for. Give it some time.

 

[uspp144]

I am having same problem also. Going on my 3rd day waiting for my pre-paid shipping label from FEDEX. I talked to Apple and they told me it takes at least 24 hours. Well will give them another call on Saturday. What a sham. My first Apple product.

Well I called Apple this morning using there main telephone number (1-800-692-7753) and was told to call this number 1-800-676-2775 (section that handled return shipping labels) . Told them want I needed and operator was very apologetic about me not receiving the return labels by email. It was explained to me what I should do when I received the Pre-Paid FEDEX shipping labels by email. About one minute after finishing talking to Apple they had sent me the shipping labels I needed and printed them out with out any problems. I must say. Apple left me with a VERY POSITIVE attitude about there operation.