Pretty sure "Genius" is wrong about my sleep issue...Advice?

Discussion in 'MacBook' started by anothermacaddic, Apr 25, 2008.

  1. anothermacaddic macrumors member

    Joined:
    Jun 5, 2007
    #1
    My macbook has been having sleep issues. Sometimes when i close the lid all the sudden I will hear the startup chimes and when i open the lid it will be on the boot up screen about 80%. Then it will load up and apps will say do you want to restore previous sessions and such.

    I took my book into the genius and he told me that they probably need to replace a cable to the superdrive. I was pretty shocked because that sounded pretty far off base. My question, so do i entrust my book to a pretty much known doofus? I was thinking theres something wrong with the os. Can someone suggest a way that I can fix it myself? Ive never reinstalled osx on the numerous macs ive had. Ive upgraded the os and its been pretty much a clean install and fairly automatic. I dont want to lose anything and i dont want the stability to decrease. The book is very stable as Ive only seen a kernel panic once and that was a long time ago which i have since deemed a fluke.

    I just want my mac to sleep normally!
    PS im 1 week from my 1 year anniversary w the book, its probably a good idea to get the applecare extension am i right? It is $250. A new book is $1000 Kind of hard to justify.
     
  2. Moof1904 macrumors 65816

    Joined:
    May 20, 2004
    #2
    Yes, AppleCare for laptops is a good idea. You can probably find it cheaper than $250 if you look on eBay or elsewhere, though.
     
  3. benlangdon macrumors 65832

    benlangdon

    Joined:
    Jan 13, 2008
    #3
    archive install
    the see what happens.

    this is why its nice to have a external hdd.
    i have erased and installed ( not archive ) numerous times so i figure out what is good to do.

    i keep time machine backed up ( obvious ) so if i erase and install and it doesn't do anything i can go back to my time machine

    second is every extra program you have downloaded from the internet or cd's i make a disk image of it and save it under a seperate partition then the time machine drive.
    this works out very nice as you can make boot disks from it

    but ya archive install
    you will not lose anything (well at least it shouldn't, i am not responsible if it does )
    archive keeps all your things but redoes the operating system
    so try that
     
  4. lofight macrumors 68000

    lofight

    Joined:
    Jun 16, 2007
  5. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #5
    Definitely get the AppleCare, you're having issues with the machine. It could well need a new logic board, which will be about $700 if you don't have Applecare.
     
  6. netnothing macrumors 68040

    netnothing

    Joined:
    Mar 13, 2007
    Location:
    NH
    #6
    Don't get Applecare from Apple. It's less on Amazon:
    http://www.amazon.com/AppleCare-Protection-MacBook-iBook-MA519LL/dp/B000JZ76LM

    Only issue would be getting it in time to get it registered.

    -Kevin
     
  7. iPhil macrumors 68040

    iPhil

    #7
  8. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #8
    While they talk to you, Mac Geniuses are searching the Apple official database for the problem symptoms and what were done to fix it.

    Although it might sound far fetched, they are not making it up. Do YOU have a background in electrical engineering? How do you know what the problem is or is not?

    Btw, for any laptop, it's a good idea to get warranty.

    Also, if necessary, system reinstall, restoring of user account, APPS, documents, emails, settings, etc. is way easier than windows.
     
  9. myuserid08 macrumors 6502

    Joined:
    Mar 15, 2008
    #9
    Go to a specialist regarding your insomnia, the apple "Genius" is for apple products only :rolleyes:
     
  10. f1 macrumors 6502

    Joined:
    Oct 11, 2007
    #10
    Just let them replace the super drive cable it may sound far fetched but who knows it may be the source of your problem. And if it doesn't fix the issue, just take it back and have them look at it again, your planning to buy applecare anyways so it won't be at any charge to you.
     
  11. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #11
    Ha.

    Is it even possible to be the superdrive cable, I mean that makes no sense at all, I'd get a second opinion from a different genius.
     
  12. Hawkeye411 macrumors 68000

    Hawkeye411

    Joined:
    Jun 6, 2007
    Location:
    Canada EH!!!
    #12
    I read somewhere about bluetooth problems that produced similar symptoms.

    Cheers.
     
  13. Synthabusion macrumors newbie

    Joined:
    Nov 2, 2007
    #13
    I wouldn't completely dismiss what the person at the Apple store said. When I used a usb kvm switch with my old mac it would make the cd drive open every time the mac booted but not the pc.....sometimes computers like to act weird like that.
     
  14. ki2594 macrumors 6502a

    Joined:
    Apr 12, 2008
    Location:
    Carmel, IN.
    #14
    yeah b4 u get that applecare u shud get another geniuses opinion and see wat they say
     
  15. netnothing macrumors 68040

    netnothing

    Joined:
    Mar 13, 2007
    Location:
    NH
    #15
    Nah.....I'd get the Applecare anyway.

    -Kevin
     
  16. Mernak macrumors 6502

    Joined:
    Apr 9, 2006
    Location:
    Kirkland, WA
    #16
    That happened to me twice with my iBook. The first time it was a bad hard drive, then it was the logic board.

    As for the Genius, he might suspect the superdrive because it the cable was loose, it might sometimes think that it needs to wake from sleep because a cd was inserted or ejected (even though it wasn't)
     
  17. killerrobot macrumors 68020

    killerrobot

    Joined:
    Jun 7, 2007
    Location:
    127.0.0.1
    #17
    How many geniuses have backgrounds in electrical engineering?:confused::rolleyes:


    It seems as though you're not the only one in the same boat.
    http://discussions.apple.com/thread.jspa?messageID=6545233&#6545233

    Get the Applecare for sure. It does sound like it could be a logic board issue. Nonetheless, if they try several things, and nothing fixes it, then with the Applecare you could possibly get a new macbook at least.
     
  18. anothermacaddic thread starter macrumors member

    Joined:
    Jun 5, 2007
    #18
    I lost all respect for you on this one. A troll flaming, nice to meet you. Good bye /ignore
     
  19. khunsanook macrumors 6502

    khunsanook

    Joined:
    Jul 2, 2006
    Location:
    East Asia
    #19
    An Apple genius with a degree in electrical engineering? Hilarious.

    In my experience, an "Apple genius" is like a 45 kilo guy nicknamed "Mr. Big"
     
  20. knucklehead macrumors 6502a

    Joined:
    Oct 22, 2003
    #20
    uuuuuuuh.... you got some pretty good advise that you're throwing away here.

    Warranty repairs cost Apple money, and they are motivated to fix the problem as efficiently as possible based on their technical understanding of the hardware, and database of all problems and repairs.

    If you think you have such great insight into the problem, why don't you just fix it yourself?
     
  21. anothermacaddic thread starter macrumors member

    Joined:
    Jun 5, 2007
    #21
    I took the advise for apple care pretty much because it is transferable to the next owner of my sleepless macbook. Maybe in a different city they will be able to find an apple store with better support. We can consider this case SOLD. Thanks to all who have provided helpful posts.
     
  22. krye macrumors 68000

    krye

    Joined:
    Aug 21, 2007
    Location:
    USA
    #22
    Yes, I got my AppleCare on eBay for like $46 bucks. What a deal.
     
  23. krye macrumors 68000

    krye

    Joined:
    Aug 21, 2007
    Location:
    USA
    #23
    I know, right? What the hell does being an EE have to do with a faulty SD cable? We know the OS, we know Macs, we know computers, and a bad SD cable is not enough to make a laptop reboot when you close the lid. I've had mine in peices. I know how it's constructed. I know how it;s designed. I can tell you that SuperDrive cables don't just go bad. Maybe they can come loose, but they don't just "go bad". Even if it did, it's not enough to make your machine reboot when you close the lid. If anything, the drive would be ignored at boot time and is just not functional. If by some 1 in a million fluke it created a short, then the machine would most likely not power on at all. And what would cause such an impossible short? I'm afraid you'd have bigger problem than you do now.

    I'd get a second opinion. And AppleCare may be in order. Your machine's logicboard may be in the beginning stages of a slow and painful death.
     
  24. anothermacaddic thread starter macrumors member

    Joined:
    Jun 5, 2007
    #24
    Really the personal attacks and the trolling is the main reason I stopped lurking and posting in this forum.
     
  25. killerwhack macrumors regular

    killerwhack

    Joined:
    Aug 5, 2004
    Location:
    Los Angeles, California
    #25
    This is a gamble. The seller may have been a liquidator or just selling boxes and that is why the price was so much lower.

    What if you are told by Apple that the registration number is already used or invalid/expired ?? Then you are out forty six bucks.
     

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