Preview in el Capitan

Discussion in 'Mac Basics and Help' started by ABEJJMOOT, Nov 7, 2015.

  1. ABEJJMOOT macrumors newbie

    Joined:
    Nov 7, 2015
    #1
    I am having problems after updating to el Capitan. When I try to use my preview app. I get the spinning ball and have to force quit the application. This is not the only part that is acting weird. I wish I had never updated but I am stuck now. Any suggestions. I am not very technical so any help would be greatly appreciated.
     
  2. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #2
    It's likely a corrupt preferences file. In Finder open Go menu, Go to Folder and paste: ~/Library/Preferences/com.apple.Preview.LSSharedFileList.plist

    Move the .plist file to desktop and restart Mac. Does the problem happen again?

    As for being stuck in El Capitan that isn't exactly true if you have a previous backup, you can find instructions for returning to previous OS X version here: http://www.macworld.co.uk/how-to/mac-software/delete-el-capitan-go-back-to-yosemite-3581872/

    While those instructions are for Yosemite same principle applies to previous versions.
     
  3. ABEJJMOOT thread starter macrumors newbie

    Joined:
    Nov 7, 2015
    #3
    Thank you so much for your help. I have no back up. I never knew how to do a back up. I am an older person with little experience. I will try moving the pref. file and hope that helps. The only things that are on my computer that I would not want to lose are photos. Couldn't I just save those and then try to go back to Mavericks?
     
  4. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #4
    Yes its possible, copy photos to other disk such as memory stick or external hard drive. Then you can use the instructions in the article I linked and return to Mavericks.

    Do keep in mind that it will take several hours and you must make sure to copy photos and any other data you want to preserve before you return to Mavericks...
     
  5. ABEJJMOOT thread starter macrumors newbie

    Joined:
    Nov 7, 2015
    #5
    Thanks so much for your help. I am holding off for a bit hoping that I might grow to like el Capitan. The suggestion for the Preview application worked ..........yippee ! There are so many things that are different to me with the version.
     
  6. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #6
    Glad to hear it! :)

    In the future I recommend waiting several updates before upgrading, I will never update my Macs until .3 or 4 update is released... And I will always make a bootable backup incase of problems (You can use Disk Utility to create one to external hard drive).
     
  7. ABEJJMOOT thread starter macrumors newbie

    Joined:
    Nov 7, 2015
    #7
    Thank you for the advice. I have always been cautious .......that's why I was still using Mavericks. Why I decided to click on this one is a mystery. I could slap myself but it will be a challenge for sure. Thanks for everything.
     
  8. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

    Joined:
    Aug 5, 2001
    Location:
    Denmark
    #8
    If your photos are important to you, make sure you learn how to do a backup before it is too late!
     
  9. ABEJJMOOT thread starter macrumors newbie

    Joined:
    Nov 7, 2015
    #9
    Can I just back them up on a thumb drive? I don't need an extra hard drive for just photos and art projects, do I? Sorry to be such a dunce.
     
  10. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #10
    It will work assuming thumb drive is large enough to hold all pictures. If pictures are only important thing in your Mac it will sufficient "bare bones" backup.

    If you value your time and pictures I would recommend in addition to thumb drive that you purchase and use hard drive for backups (either Time Machine or Disk Utility) because it makes restoring your Mac back to working state (for instance if your Macs hard drive broke down) much easier and faster compared that you first install OS X, create new user and finally copy your pictures from thumb drive.
     
  11. ABEJJMOOT thread starter macrumors newbie

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    Nov 7, 2015
  12. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #12
    You are welcome. :)

    Hopefully Apple fixes El Capitans bugs in near future.
     

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